Best answer by JP_
View originalHow do I set up a regular backup of important files?
I do not know how to set up a regular backup to an external hard drive with this software. I have seen a vidoe, but that is useless. There is no tab for backuo-synch on the main page when I open program
Userlevel 7
Greetings @ and welcome to our Community.
By looking at your online account, it looks like the subscription you have through Best Buy is for our Internet Security Plus protection. The Backup/Sync feature is only included with our Complete subscriptions, that is why you do not have the tab.
https://www.webroot.com/us/en/home/products/compare
I'd advise contacting Best Buy to upgrade your license to Complete, and then the tab to sign-in will automatically appear.
Best Buy Enterprise Customer Care: 1-800-433-5778
Cheers!
By looking at your online account, it looks like the subscription you have through Best Buy is for our Internet Security Plus protection. The Backup/Sync feature is only included with our Complete subscriptions, that is why you do not have the tab.
https://www.webroot.com/us/en/home/products/compare
I'd advise contacting Best Buy to upgrade your license to Complete, and then the tab to sign-in will automatically appear.
Best Buy Enterprise Customer Care: 1-800-433-5778
Cheers!
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