How to apply a newly purchased product key code to an existing keycode that is expiring soon?

  • 4 December 2017
  • 26 replies

Userlevel 2
My current subscription is about to expire, so I purchased a new copy.  How do I apply (or add) the days on the new keycode to the existing one?  I also want to do so without losing the 20 days I still have left on the existing subscription.

Best answer by BurnDaddy 24 April 2018, 16:27

View original

26 replies

Userlevel 3
Badge +3

Well this is happening to me right now, last year it worked fine.  Last year just added my remaining days to new 365 days.  This is a pain and I didn’t really care that much if I used Webroot.  Now I have to deal with this again.  Amazon said I can return, guess that is what I will do if they don’t fix by morning.  Paid with CC and can dispute, but Amazon seems okay with sending back.  Too bad, but 4 out of 5 years I go through this remaining days and it gets old. .