how to remove a stolen pc from list of protected devices.

  • 10 December 2015
  • 3 replies
  • 62 views

I want to remove a pc from list of protected devices. This laptop was stolen in October this year but I don;t know how to remove it from list so that I can add another device.

3 replies

Userlevel 7
Badge +56
Hello and Welcome to the Webroot Community!
 
Please go to your Online Console and follow the instructions here to deactivate! http://live.webrootanywhere.com/content/675/Deactivating-a-PC
 
Or if you want you can lock the PC if they still have WSA installed? Check to see the last time it was scanned!
 
Thanks,
 
Daniel 😉
My PC was stolen few months back but it is still showing in Webroot "PC Security" list. Any advise.
Hello ?,
 
Welcome to the Webroot Community,
 
This will require you to log into your Web Console.
 
Please have a look at this KB Article, it will show you how to deactivate your PC.
 
 
Hope this helps,
 
bd

Reply