I can't remove a threat on my Mac

  • 13 September 2014
  • 1 reply
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Webroot found three "threats" in my time machine archive.  In the remove threat screen, there is no option to remove them.  They just sit there.  I cannot quarentine them either.  Their symbol in the threat list is a red shield with a white "x" in the middle.  How do I clear this out?  When I went through the acutal time machine archive, those files aren't even in there.

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Webroot found three "threats" in my time machine archive.  In the remove threat screen, there is no option to remove them.  They just sit there.  I cannot quarentine them either.  Their symbol in the threat list is a red shield with a white "x" in the middle.  How do I clear this out?  When I went through the acutal time machine archive, those files aren't even in there.
Hello phishhman,
 
Welcome to the Community Forum!
 
This is my Time Machine:


 
 
 
 
Since this is in your Backup can you open Webroot and perform a Full scan to see what happens?
I cannot duplicate your problem or files. It would be advised to issue a Support Ticket to look into these files that are a threat.
 
Please get back and let me know what your findings are. OK?
 
The Support is free and they are usually pretty quick.
 
Best Regards!

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