I just got iPhone, does it need Webroot protection?

  • 4 January 2017
  • 4 replies

Userlevel 4
I had purchased a Webroot SecureAnywhere plan that covered three of my devices: smartphone, laptop and desktop.  I changed smartphones from android to iphone and was looking to put the new phone on my console.  All information that I
have come across seem to indicate that Webroot doesn't cover the apple products and I wanted to know if this is true?  Is it necessary to protect my new phone?  I see Webroot has a safebrowser for iphones, but I became confused if this is really necessary thing to have or just a possible extra protection and if it is a good thing, would it have to be a separate purchase or could it be added to my console with my other two devices.  (using the same activation key they did). I hope this makes sense, I know I ramble, but I truly appreciate any information I can get on this.  Thank you :D

Best answer by ProTruckDriver 4 January 2017, 21:22

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4 replies

Userlevel 7
Hello notpcwise,
At this time, there is not an antivirus option available for Apple iOS devices. Because of how Apple manages the apps available in their App Store, there is not a need for one currently. This may change in the future but at this time is extremely hard/almost impossible to infect an iPad.
If so, it's important to know that your iOS device will not show up under "mobile protection" in your account, regardless of what version of Webroot you have. SecureWeb and SecureSync are Webroot apps for iOS devices, but they are not anti-virus applications and thus will not appear in the mobile anti-virus portion of the account area.
Webroot does offer two apps you can download from the App Store to backup your files and protect your internet browsing, called SecureWeb and Backup & Sync. You can find either of them by searching for "Webroot" in the App Store on your Apple iOS device. For more information on both of these products please use the information below.
Webroot SecureWeb
Webroot Backup & Sync (for SecureAnywhere Complete subscriptions only)
But here is more in depth information for WSA Complete for IOS,
First, let's make sure you're following these instructions for installing Webroot SecureAnywhere Internet  Security Plus on an iPad:
iOS Download Instructions
To download the SecureWeb app:
  1. If you have not yet created a Webroot account, go to Click Sign up now to begin creating the account.  
  2. Open the App Store on your device and search for “Webroot SecureWeb.” Tap to install the app. Alternately, you can download and install the SecureWeb app from iTunes at:  
  3. Enter your Apple ID password. The SecureWeb app opens and installs on your device. Once installed, you will see the Webroot SecureWeb icon on your Home panel. Tap this icon to open the app.  
  4. To access Password Management functions, Look here at the Mobile IOS User Guide  
  5. For more information, see Webroot SecureWeb for iOS Help.
You will need to check your permissions to your account permissions, sign into, click your email address at the top right of the console, click Manage Users, and click the little person with the pencil icon on the right side of the screen.  Ensure that all of the values for your user are set to either Access or Admin level and that there are checks in the Passwords and Passwords Services boxes.  If anything is not set to that level and cannot be changed or a box is not checked and the value cannot be changed, please let us know.
If you still need help please submit a Support Ticket or Contact Webroot Support to sort this problem.
Userlevel 4
Thank you so much for helping me out again. You have no ide how much I appreciate this.  I just got through printing the information you offered.  Thank you again.
Userlevel 7
You're very much welcome notpcwise. 😃
Userlevel 7