i run a scan and it shows there is no infection,but when i run system analyzer it shows there is one

  • 24 August 2015
  • 1 reply
  • 25 views

i run a scan it shows there is no infection,but when i run system analyzer it shows there is one

1 reply

Userlevel 7
Badge +62
Hello ?,
 
Welcome to the Webroot Community.
 
I am very sorry to hear about this issue you are experiencing.
 
I would advise creating a support case so that the technical support team can take a look at this issue for you free of charge.
 
If there is an infection, they can remove it for you, and if there is not, they can find out why it is displaying that.
 
Support Number: 1-866-612-4227
Support Ticket: https://detail.webrootanywhere.com/servicewelcome.asp
 
Kind Regards,

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