I turned the firewall off during an install, then back on and saved. When I reboot, still off

I turned the firewall off during an install, then back on and saved. When I reboot, still off and I have to turn it back on manually.
Suggestions?

Userlevel 7

+56

Hello and Welcome to the Webroot Community!

There is no need to turn off WSA's Firewall as it's only outbound and with Windows Firewall well see here: http://www.webroot.com/En_US/SecureAnywhere/PC/WSA_PC_Help.htm#C4_Firewall/CH4a_ManagingFirewall.htm also notice that Win 8 & Win 10 don't have the same Firewall features that you would see on Vista or Win 7: https://community.webroot.com/t5/Ideas-Exchange/Outbound-connections-fw-control-in-Win-8-Win-8-1/idi-p/60003

Can you please do a clean reinstall!

Please follow the steps closely!

Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX
KEEP the computer online for Uninstall and Reinstall to make sure it works correctly
Download a Copy Here (Best Buy Subscription PC users click HERE)
Uninstall WSA and Reboot
Install with the new installer, enter your Keycode and don't import any settings if asked to as you can set it up as you like once it's done
Let it finish it's install scan
Reboot once again

Please let us know if that resolves your issue.

Thanks,

Daniel 😉

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