Been searching the forumes and through Web searches to no avail. My IE 11 has 4 extension components installed and one of them (See image) shows up under "Not available" with name "Webroot" and under details of add on publisher is unknown, filenames and dates unknown. I have disabled it and then as a test when re-enabling it looks to weant to enable my disabled extensions (I want toolbar and vault disabled). I am pretty sure this "Webroot" is a valid extension but I want to be sure. Also, maybe make the WR team aware so they can have the publsiher name etc. appearing so nobody else has the same questions or concerns as I.
Best answer by ShranView original
I can not see the picture you posted as until you have reached CommunityGuide level, images need to be approved, Please take a look at the VIP rewards program https:///t5/Community-Announcements/New-VIP-Rewards/td-p/32094 for more details and also check out the Community Guidlines https:///t5/Community-Announcements/Webroot-Community-Guidelines/td-p/2
The Webroot extensions installed by Webroot Secure Anywhere Antivirus are valid and the publisher will be listed as well. This is how they appear in my IE 11 add ons.
Please let me know if you do have Webroot Secure Anywhere installed on your system.
You may want to open a Support Ticket.
So, I guess my concern remains because it's not looking like yours. What should I do?
BTW, I had recently re-installed because of slowness and used the recommended methods in doing so. I dont know what the IE add-ons looked like before the reinstall. Both the uninstalled and re-installed versions are the same 188.8.131.52. Oh and it did help with some of the slowness I had been seeing. Also, I have scanned both with Malwarebytes free latest version and also separately hitman pro. Both on demand only and not resident programs. Nothing was detected.
There is a fix for that, but I need to know what system you have, Mac or a PC?
Please let me know so I can give you a link for correct fix.
I also suggest that you open a support ticket
I do have a group labeled not available as well in my IE add ons. There is an extention called Webroot with publisher not available. In Internet Explorer, Password Management is enabled with three extensions that work together: Webroot Toolbar, Webroot Vault, and Webroot. If the publisher says not avaolable, that does not effect functionality. It needs to be enabled to use password manager.
You can get the toolbar fix here. Download the toolbar fix to your desktop or a folder where you can locate it. This will uninstall the toolbar and then reinstall it. The extensions are part of the toolbar.
When it completes, open your IE and check the add ons. If the publisher for Webroot is unknown, please submit a support ticket
Please let us know if this corrects the problem for you and come back often!
Yes, you can disable the vault, toolbar, and "unverified" extensions and still have the filter 😃. I have done this myself. Also@BB97, you actually can disable the unverified extension as I have and still use the password manager with full functionality 😃.
Webroot's Password Manager is actually LP re-branded, so once your LP subscription expires, you can export your data to a .dat file, then import it to Webroot if you want.
Hope this helps!
to the WSA Community Forum! Looks likr Shran and Beth are assisting you so you are in good hands! If you need anything else don't hesutate to ask our friendly group of Volunteers!! Have a great day!:D
You are the best Daniel!
I checked mine and it is the same as yesterday.
Daniel This is what I have!
Daniel, it looks like your system may have been invaded by the ghost of computers past, LOL!