Webroot® SecureAnywhere™ - Complete
Webroot® SecureAnywhere™ - Complete
- 3,821 Topics
- 18,322 Replies
Unable to Access Internet with Webroot SA Internet Security Complete
I can not access trusted websites and can not launch a new internet window since loading and activation my new Webroot SA Internet Security Complete. For several years I have used Webroot SA Internet Security Plus without any internet access issues. This is very frustrating and I can not locate any trouble shooting tips on the Webroot site(s).
As the PW fiasco enters its umpteenth Month of non existence, has it entered the minds of the suits and skirts in the front office, just exactly how they plan on"making whole" their thousands upon thousands of paying customers who are to this day, still disgusted due to the lack of this " feature " still being touted on the Webroot website? Offering a " feature " in a paid subscription that hasn't been available for Months is pretty rude Webroot!
Hi there, When login into my webroot account I can not access my password Manager. Mobile(android) I ll get the message, please check your Internet connection. Desktop pc I ll get the message it can be loaded error message appears. I don't have webroot for a long time but a few things are not working. The back up option takes a loooooong time. Pc I can not back up files. I ve got the webroot complete version. Any ideas? Thank you!
PASSWORD MGR ERROR: "an error occurred while attempting to contact the server"
Hello Members: [h3]I have requested 8X to Support to resolve this issue since [i]Jan 10, 2019[/i][/h3] PASSWORD MGR ERROR: "an error occurred while attempting to contact the server" Are others still experiencing this same issue? Thank you in advance for a prompt response. ~ Alan
Webroot Password manager no longer works anywhere!
I find that Password manager doesn't work on ANY browser! Am I wrong?? I even tried the tip that I found of rolling my firefox browser back to previous version, with no luck. (Originally I used Chrome) When will this be fixed? I cannot even access my passwords AT ALL!!! NOT HAPPY.
Should I Change to Webroot ?
Hi, I'm currently using Norton and am growing to hate it, used and loved Bitdefender for years until it became buggy and started acting like malware. Have used McAfee, won't go near Kaspersky. I have used Webroot in the past and left it but don't remember why. So how is Webroot's performance hit these days ? How is the protection compared to BD and Kas which always seem to score the highest in testing ? Browser protection strong ? I have 82 days left on my Norton ten seat license but may bail before then. So is Webroot worth using these days ? Thanks for your honest opinions. :slight_smile:
firefox and password manager
I still do not have password manager for firefox. This has gone on to long. I am only sorry that I renewed for 3 years. Also when I look at my devices it says 5 desktops and 1 tablet. Only have 2 computers and 1 tablet. Tried deleting but not right. List 1 incorrect desktop. How do "we" correct all of these problems ... before the next couple of years? So disgusted with webroot.
Webroot crashing on MacOs Mojave - believe it is due to a virus
Running macos mojave on imac. Previously had webroot running with no problems. I ran some software which apparently loaded a virus on my system, and it is a nasty one. I have tried erasing the main hard drive in recovery mode and reinstalling from a backup from before the virus, but it remains on the system. Every once in a while I am able to get webroot to run after a reboot. It comes up and says that a threat was detected. There are a number of files but it looks like it is called 'Sparkle.strings'. Then webroot crashes. It is difficult to work on the infected machine because the hard drive repeatedly fills up completely with stuff in space reserved for the system so I can't delete it. I can't uninstall webroot to reinstall because it says "You do not have permission". I opened a support ticket yesterday but have gotten no response. I called GeekSquad but they were no help.
Hi All Just sorted out my renewal for this year, and found that an auto renewal had been triggered for later renewals. I really feel that this should be an opt in option and not just have a blanket inclusion. Automatic renewal cannot take into account my paydate which in most cases is very unlikely to coincide with the date the payment is taken. This is particularly true of December renewals. I have opted out of it but I feel that being forced to opt out, when an opt in system would be simpler for the end user is not the best way to foster good consumer relations.
What does this mean?
The wrUrlFlt service failed to start due to the following error: A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file. This error was in the event viewer. I found it after Windows tried to update my machine to 1809. (I think that's the right number.) When I search for wrUrlfit, it says that the file belongs to Webroot. Do I need to uninstall webroot while windows upgrades it's files? Thanks.
can't set admin permission to deactive older pc's
when I attempt to set myself to admin permissions in the PC Security Console, so I can deactivate older PCs (need to deactive 5), I keep getting the message that the service can't be provided without selecting a keycode. There's no option to select a keycode. It shows my keycode, but gives me no options to select it. I'm stumped. Thanks for any help.
I was able to change the forums with no issue. I got on the console and to users and saw my original email and saw no way of changing it so I got the bright idea to create a new user other then the fact I enabled viewing passwords and didnt do that before I verified and got in. I go to users and was going to delete the old account and cannot find that either. How do I remove the account attached to the old email (or should I have done this another way) also once you enable password viewing can you not turn off that access? I dont know if I should have them delete the new one and change the old ones email since I had a tech support issue that is under the old email. Thank you for your time Milo
Facing Ethernet Doesn't Have a Valid IP
Hey, I spent a lot of time on this but couldn't succeed. I removed Webroot SA complete because I was getting error 10 and 21 for backup and file sync (still have that problem but screw it). Then my ethernet quit working and I got an "ETHERNET DOESN’T T HAVE A VALID IP CONFIGURATION" error in Windows. When I tried to reinstall it, it gave me a Bad Keycode Error of some sort. So, I figured it need to handshake to confirm the Key. Can anyone help me out on this?
I have 2 windows 7 Home PCs with Webroot. On Both PCs there is no padlock when opening web browsers. Also there is nothing listed in application protection on either browser. I have opened a support ticket and have uninstalled and reinstalled as requested but issue not resolved. I know there was a google chrome update recently ans a windows 7 preview nonthly roll up. Could 1 of these be the cause.
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