Webroot® SecureAnywhere™ - Complete
Webroot® SecureAnywhere™ - Complete
- 3,831 Topics
- 18,360 Replies
Hello "All", This is the first time I have posted a question in this community. Thanks webroot for this forum. On to my question. My Windows 10 OS has at times given to me a notice that my Webroot and firewall have been turned off. Curious, I immediately I looked at Webroot, Windows firewall, and Malwarebytes, which all had everything in good status i.e. Windows firewall was actually on, Webroot was totally protecting along with Malwarebytes (all protection switches were turned on). Is this only a hoax from a "hacker" that I should merely ignore or is there possibly some "port" or acces that I should have closed to reject what I consider to be a false notification. Thanks for your help in advance, Blessings, Jason
I'm trying to set up my "Password Manager" and I keep getting this message. " An error has occurred during account creation. Please contact Webroot Customer Support. " If anyone has an answer for me I'd appreciate your help because I would rather not have to contact customer support. Thaks, G
We have more than one type of device to protect; the explanation of the product on the main Webroot website was not clear if the version for PCs could be used for iPads and/or iPhones, or if we had to purchase the Mac version as well. Am I able to install it on either of t hose two devices?
Hello All! I recently upgraded several computers to Windows 10. Now, when I go to my console, it says that they are expired. I know they are not expired since I can confirm active subscription on the actual computer's Webroot control panel. When I log on to the Console, under PC Security, It says: 2 PCs Protected (1expired) 0 PCs Needs Attention 0 PCs Encountered a Threat (last 24 hours) When I click "Go to PC Security" the next page shows 3 computers and they have exclamation points on them and they are expired. How do I get them to say the proper subscription status and manage them? Thanks in advance for your help.
After many scan my Webroot status still only shows one scan and always the next scan is schudled for 5 minutes but the minutes never click down. I have found it impossible to reach a person at Webroot. Does any one know how to get any customer service? Gary McCall
i have been hacked i have chinese contacts in my iphone and a constant hacker logged on. i bought this security as it was recommended and it did nothing. i have a virus, its in my C drive and the scanner finished a terabyte in 20 seconds, skips 90 of my c drive, and this hacker even puts bugs inside my cars.
hello toeday i was on face book and screen went to blue with system error warningcontactedf microsoft, i was on phone for some time they identified the virus i asked i asked why my webroot did not catch this, no answer, microsoft techs could fix this for $99 and install microsoft firewall $99 and Mcafee software $99. what about webroot hhow can they help me
Today I had trouble with my Dell and had to contact them. They ran some scans but when they got done I no longer have my Webroot password manager. How do I get it back. I still have the green W in a circle at the bottom of my screen and it shows I am still protected but no sign in available that I can find.
Hello Support, I have been using WSA Complete on my PC since NOV 2011. As I had many issues with it recently, so I decided to reinstall it from scratch when I switched to a new keycode. After the running the official uninstallation of WSA I even manually deleted all WSA related regisrty keys and even folders the WSA uninstaller ususally leaves on the disk eg. those described at [url=http://www.wilderssecurity.com/showthread.php?t=345121]http://www.wilderssecurity.com/showthread.php?t=345121[/url] Then I have created a new console for the new keycode I used for reinstalltion and left my old console behind. Then I have installed the latest version (18.104.22.168) on 2 laptops so far and face different issues on these machines as follows. Laptop 1: ---------------------------------- Whenever I want to chaneg any setting in "Advanced Setting / Backup & Sync" and then try to save it, rigth after entering the correct CAPTCHA I get an error message: "The operation failed with error code 21