Webroot® SecureAnywhere™ - Complete
Webroot® SecureAnywhere™ - Complete
- 3,821 Topics
- 18,318 Replies
Back & Sync does not run when device is locked, My Transfer File Status running for Days Android
I uploaded all the ppictures from my phone using backup and Sync but they do not seem to upload unless I have the Transfer File Status window open. Its been stuck on my phone for 3 days. Please help. My Phone locks after 5 mins an dthe tranfer pauses until I unlock. I guess it would help to say Android Galaxy s6 edge
WRSA - timestamp difference between webconsole & local machine
Can anyone ( calling for expert advise ;) ) explain me why i have one hour difference between the time i see in the webconsole & the local time on my pc? See screenshot below [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/22845iE70F113C6D946E5C.jpg[/img] Just now i went to nose around in the web console to try and figure out an answer to another post here in the community and i decided to submit a command . When i went to check the submitted commands i noticed there's exactly one hour time difference between the time seen in the console and my local time... I'm on UTC +1 and the summer/winter time setting in Windows 10 is activated. My computer's time is the actually correct time ( not the time seen in the console ). Most likely i'm doing something stupid so don't laugh too hard pls.
Can I use Backup & Sync without using the app from the Windows Store?
I am new to Webroot and have the Anywhere Complete version. Although my main computer is a desktop running Windows 8.1 with Classic Shell installed, I would like to use the Backup & Sync feature without using the app from the Windows Store. Can I do this, and where can I find some information about handling various aspects of Backup & Sync? For example, I don't fully understand the features of Backup & Sync, such as the difference between whether a folder is simply being backed up or is being synced. I am mainly interested in backing up some files in the cloud to have them stored away from my home. Are the folders that are backed up being updated as the files in the folders are changed?
Can't uninstall Webroot SecureAnywhere on Windows 10!
Secure Anywhere causing explorer.exe to use 310 mb of memory in Windows 10! Way to much! Why hasn't this problem been resolved by now? I'm irritated to all hell by Webroot right now! How can you put out a product that causes Windows 8.1 and Windows 10 to malfunction? dtouch wrote:The memory leak returns with Windows 10 x64? Running Windows 10 Pro x64 with WRSA 22.214.171.124 Yes it does but it's not WSA's fault as I said here: [url=https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Explorer-exe-using-up-to-300mb-RAM...]https://community.webroot.com/t5/Webroot-SecureAnywhere-Antivirus/Explorer-exe-using-up-to-300mb-RAM...[/url] we just have to wait till Microsoft fixes it again. I [i][b]~snip Removed email address please don't post your email address in public snip~[/b][/i] am having the same problem again. How is it Microsoft's fault? It's their fault for certifying the Webroot program as compatible with Windows 10 when it isn't. Webroot knew about this from the windows 8.1 v
After rebooting my computer it shows "Webroot Secure Anywhere reports it is turned off"
After rebooting my computer it shows" Webroot SecureAnywhere is turned off and I have no Malware protection. When I click on Turn On Now. Nothing. Just asked me if I trust it to run. I click I do and Nothing Help Mickey
Prep to scan ran over six minutes and was going nowhere.
Hi all... the Prodigal Idiot returns. It's not that I don't think about you; the world is going faster and I'm going slower. Never seems to be enough time to get everything started, let alone done. :-( Okay, so I was having issues with Safari this morning, so started my usual run-through to check my iMac. Got to Webroot and the "prep to scan" kept clocking up time. This has never happened before. So, forging ahead, I uninstalled Webroot thinking it needed a reboot. Downloaded a new program and it wouldn't accept my keycode to activate. The screen goes from green to red/orange and I was expecting sirens to go off. Started over....uninstall again, called help line. Got sent instructions for a download and install. Downloaded again, installed. Aha! Accepted the keycode that I had all along. Hit activate. Looked good....for about 2 seconds, then went red/orange and got an error screen....
Adding user to my Webroot account
Can anyone help ? Webroot support are unable to help ! I am trying to add a new user to my account on my web console to give them permissions to use the backup service - according to the user guide once a new user is added Webroot will send a confirmation email to the new user with a password but this didn't happen . Webroot support don't seem to understand the issue and cant solve the problem . Can anyone offer any advice ? Thanks Marc du Toit [ South Africa ]
Cannot uninstall Webroot
Hi, I have been trying to uninstall WSA from my Lenovo G505 but it failed (nothing happens and WSA is there after reboot). I have submitted a ticket to support but they now ask than I phone them, which is complicated for me. My Pc runs Win 8.1. I uninstalled WSA from a XP Pc a few months ago without any glitch. I will try one more time in safe boot mode (run WRSA - uninstall from an admin console). Just in case. I have read in this forum a manual method but is there any more automatic option ? Thanks.
help w/ lock screen tampering.
I have gotten three alerts by Secure Anywhere that my look screen is in an unsafe state and all three times I've reset the lock. What can undo my lock screen? I did recently install an app lock but have not set it to lock my screen. Thankfully Webroot Secure Anywhere catches it, but it's troubling. Wearing my aluminum beany and waiting. Thanks.
I have a big gray box covering part of my passwords list. How can I get rid of it?
As I said above, I have a big, gray box with a "loading bar" smack in the middle of it, covering half of my list of passwords. Anyone know: 1, What it is doing there, and 2. How can I get rid of it? Thanx!
Newbie Questions: 1) Does WSA Firewall track Internet and network connections and cranks up the heuristic detection level when it encounters suspicious activity for [i]out and in-bound traffic[/i]..... 1a) Do WSA users need to tweak Windows Firewall... an opinion is welcome... 2) Comment/opinion re: Note: The SafeStart Sandbox is intended for testing malware, not legitimate programs. Will browser run okay in SafeStart Sandbox. Will SafeStart Sandbox run Sandboxie'd. 3) Does WSA have PUP criteria. 4) Does WSA scan compressed folder/files. 5) It's my understanding WSA does not employ traditional definitions/signatures. So, does WSA detect even known malware by behavior. Granted, known malware morphs faster than signatures can be written. So, are detections always/only by behavior. Once behavior is classified. Why not note a signature. 6) Curious, why don't I find Webroot at aggregate second opinion sites eg: VirusTotal, VirScan, Jotti.... &
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