Webroot® SecureAnywhere™ - Complete
Webroot® SecureAnywhere™ - Complete
- 3,832 Topics
- 18,302 Replies
Help please...My ports are blocked and I don't know how to unblock them
Hey everyone,I am new to this community and I would just like to say hello and thank you in advance for any help. So here is the issue that I am having….. It seems as though webroot firewall, etc. is somehow blocking ALL smtp ports from my device. I have tried to look at some of these older articles about looking up the causes. Unfortunately I am not that tech savvy so I need a step by step list to follow. For example if I am trying to unblock port 25 or 465, etc. what do I look for in the active processes list to allow me to do such that. Again thank you very much in advance,Jason Conway
WIN10 Quick Access Folders
When I run the System Optimizer, Webroot deletes my selected Quick Access folders and replaces them with the default WIN10 Quick Access folders. I have looked through all Webroot settings to stop this from happening but haven’t had any success. Is there a way to keep the System Optimizer from deleting Quick Access folders? I would like to keep my Quick Access folders undisturbed. Thanks!
Trojan not detected in Webroot... Please help, how do I remove this?
Hi, I'm not sure how this happened but a trojan has appeared on my computer. I have webroot already installed and even with this popup that appeared webroot didn't detect this trojan. I've downloaded the Microsoft safety scanner and ran a test, it removed a different issue: "VirTool:Win32/DefenderTamperingRestore". However, the popup below is still there: This is a screenshot of my webroot scan, it didn’t detect the trojan:Please may I ask what I should do?Kind regards,Ydn10
just a coupla things...people have no idea what back up means. it's not their fault. i submit if you ever tried using Micosoft's back-up for a system backup..fugetabout it. that leaves purchasing some software that is just as cryptic as Microsoft's. If you subscribe to a securtiy program online..you might have some "complimentary" backup software albeit so proprietary that should a catastrophic event occur, the software is virtually useless. most of the units now have all that stuff on a partition...but if you lose the drive...that partition is about as usefull as **bleep** on a bull. There is no sense, other than the commercial greed, for keeping people so destitute in backing up their systems with simple, easy to use, back up software, and it ought to be FREE. why can't some company be a big ole fan on the people who buy their product and offer a damned universal backup product? Lose your hard drive?> Got your dvd's, cd's that
I have had nothing but issues with Webroot since I was recommended to purchase the security program.
The purchase I made did not download correctly. Then I had technology support reinstall the program. Now, after hours of trying to get the program to work, I do not have the initial full protection intalled that I paid for. I tried again to call to have a technician to assist, because I am receiving continual error popups that my Windows Firewall and Webroot are both turned off. I look further and realized I did not even have an optimation tab in my utilites tab for Webroot. Still unprotected in that area, but very disappointed in the brand and service I have received.
How to install updated Webroot Complete on an Android device
I have not seen this posted anywhere, so this could be useful to anyone wanting to install Webroot Complete on their phone. I noticed that on the Google Play store Webroot Complete has not been updated in a while, but Webroot Free has been updated recently. That is good news as you can install Complete simply by installing the Free version. 1) Go to the Google Play store. 2) Search for and install Webroot Free. 3) Once it installs, it will prompt for a few extra steps. Follow these steps, and login to your Webroot account when asked. 4) Install the Secure Browser when it asks. You know will have a fully updated version of Webroot Complete. Backup and Sync is part of the main application now instead of a seperate app. If you use Webroot Password Manager, you can access the passwords through Secure Browser. Open the browser and click the Menu button (the three dots) in the upper right. Click Vault, and log in to your Webroot account. You can now access all of y
Task Manager Shows 32 bit AND 64 bit running now. (??)
Guessing they shouldn’t be running at same time - or should they? Am using Windows 10 on PC. Do I need to uninstall the 32 bit version from 2 years ago? If I uninstall the 32 bit version, will it mess up the 64 bit version because they are sharing files?How should I proceed here please? Thank you!
If I purchase a digital copy of Webroot from Amazon, does the license begin when you download it?
When you purchase a digital copy of Webroot from Amazon do they send you a Key Code and download link? My current Webroot license doesn't expire for 2 more months and I want to wait to activate the new license until my current one expires.
Formating and Completley Wipe The External Hard Drive
Hello Everyone. I purchased a 14TB External Hard Drive. After Coping my information Into the External Drive, I noticed The company made a mistake and send me 12TB instead of 14TB. I called the Company, and they said to Delete all the Info, and send us the External Had Drive Back to us, and we shall send you the correct size. I can easily Format the Drive, but How can I Erase and totally Wipe all the In Information's Completely from the external Hard Drive.Thank you very much.
Your Server is Down or Only Working Intermittently
It is impossible to connect to your server to register a new key code. It appears to be working intermittently since I can register some devices and not others. Even registering for this support account did not work at first. It seems everyone at Webroot decided to take an early holiday and left no one to mind your servers. This is clearly not a way to increase your subscriber base or generate goodwill in your user community. Many of us have been wasting precious hours or OUR TIME trying to figure out what is wrong and now it seems that the problem is your server.
Facing Ethernet Doesn't Have a Valid IP
Hey, I spent a lot of time on this but couldn't succeed. I removed Webroot SA complete because I was getting error 10 and 21 for backup and file sync (still have that problem but screw it). Then my ethernet quit working and I got an "ETHERNET DOESN’T T HAVE A VALID IP CONFIGURATION" error in Windows. When I tried to reinstall it, it gave me a Bad Keycode Error of some sort. So, I figured it need to handshake to confirm the Key. Can anyone help me out on this?
Webroot blocking my vpn to operate properly
I am trying to set up my VPN for a company which I am going to be servicing. How can I set this up without uninstalling my Webroot software? I am getting a windows defender error. My defender is open and my webroot is operating properly. How can I set up the VPN without removing my webroot.
MSI Installater Issus Please help
I am getting hundreds of MSI installer errors in even view traced to webroot. This is not acceptable here are a couple of them.Product: Core -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CA_WRCA_INSTALL, location: C:\WINDOWS\Installer\MSIFFD9.tmp, command: /Install "C:\Program Files\Webroot\Core\\" Product: Core -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CA_WRCA_INSTALL, location: C:\WINDOWS\Installer\MSI3BF8.tmp, command: /Install "C:\Program Files\Webroot\Core\\"
Repeating connection allowance
certain programs ( Office, one Drive, etc etc) are asked to be connected, just once or permanent. I click on permanent, but the next time I revisit the computer same thinks are happening. I must say, ever since the last major upgrade there are lots of problems, like the webroot signs keeps repeating itself on the taskbar many times ………, something needs to be investigated and fixed. In my eyes Webroot was one of the best Systems, but now it is a pain in the You know where.
Webroot Running?+Cannot Uninstall+Cannot Contact Tech Support
I am running Webroot Secure anywhere on several PCs several of which remain WIN7 machines. On one in particular I cannot access the Webroot interface or remove the program (or contact tech support) makes me think it’s time to look elsewhere for PC protection.First, I see no evidence the program is running at all except for a webr32 service (may have the name wrong as its from memory). Attempting to run the program conventionally from start menu yields nothing at all. I tried re-installing with the same result. Even more frustrating attempting to uninstall (as administrator) yields the message “ you must run as an administrator to uninstall” or words to that affect.Even MORE FRUSTRATING is trying to contact tech support, being required to login again, then getting the message that:We have already had contact with: ~ Snip Private information (email) ~ PTDPlease enter your password below if you wish to continue with your previous conversation. Your password will have been previously email
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