Webroot® SecureAnywhere™ - Complete
Webroot® SecureAnywhere™ - Complete
- 3,832 Topics
- 18,302 Replies
Personalised Security Report...crazy information!!
I have just received a Personalised Security Report on both my computers whose scan data bears [u]absolutely[/u] no relation to reality. It says that my last scan was on 9 June. Not true! The last scan on my XP was on 10 June (yesterday) and on my Win 7 was today. It says that this supposed scan on 9 June happened at 04:01pm. Again not true! My daily scheduled scan on 9 June completed on my XP at 01:01pm and on my Win 7 at 08:23am. It says the scan took 09:08 minutes. Once again, false!! It took 2mins16secs on my XP and 5h23mins on my Win 7 (the inordinate amount of time taken being because this computer awoke momentarily at 03:00am for a scheduled task, at which time WSA decided to initiate the daily scan, then went back to sleep again, only to continue the scan when I brought the computer out of standby in the morning). Such a report can only be described as an anti-publicity for Webroot. It gives the impression that Webroot security firm is totally incompetent—which isn't tru
My WSAC review :)
Hi there! :D After sufficient time spent with WSA I've written my short review about the Internet Security Complete Edition. I tried to keep a full objectivity, I hope that these few words from me will be useful for users who stand at a crossroads and wonder about the choice of the best security software :D I will share this with you as soon as my review is accepted and published. Regards :D Mike
IE Webroot Extension - Not Available - Publisher Unknown
Hello, Been searching the forumes and through Web searches to no avail. My IE 11 has 4 extension components installed and one of them (See image) shows up under "Not available" with name "Webroot" and under details of add on publisher is unknown, filenames and dates unknown. I have disabled it and then as a test when re-enabling it looks to weant to enable my disabled extensions (I want toolbar and vault disabled). I am pretty sure this "Webroot" is a valid extension but I want to be sure. Also, maybe make the WR team aware so they can have the publsiher name etc. appearing so nobody else has the same questions or concerns as I. [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/12508iF191B9137DA19287.jpg[/img] Thanks!
I just got the notice about the Webroot Mobile Security App
I just received an email from Webroot stating that I need to check and see if I need to add the app onto my Android phone. In the last week I have gotten three yellow shields that said that I needed to get updated on my system and to fix it tap the button, which I did and everything is green ( yahoo! :D ) However, this new email that just arrived said that I need to go to the Google Play store to check on the app and when I did, it appears that I have to purchase the app to add to my phone. Why isn't this part of my subscription? I'm confused because I thought that the app I have on my phone to keep my phone safe and secure automatically updates by touching base with Webroot hourly when it does my scans. Is that not correct? Sorry if I sound like a dork here but I don't get tech stuff at all and I thought I was styling when I added the app to my new phone that I just got, having forgotten how I had done it on my last phone 2 years ago.
Should I Change to Webroot ?
Hi, I'm currently using Norton and am growing to hate it, used and loved Bitdefender for years until it became buggy and started acting like malware. Have used McAfee, won't go near Kaspersky. I have used Webroot in the past and left it but don't remember why. So how is Webroot's performance hit these days ? How is the protection compared to BD and Kas which always seem to score the highest in testing ? Browser protection strong ? I have 82 days left on my Norton ten seat license but may bail before then. So is Webroot worth using these days ? Thanks for your honest opinions. :slight_smile:
Didn't know where to post this. Black screen of nothing?
A few times when I tried to start up my PC I got a black screen with a cursor in the middle instead of my log in screen. The third time this happened I started pressing buttons on my keyboard. While I was fiddling with the F buttons, mainly F1 to F4, and the print screen, scroll lock, and pause/break buttons, my PC started working again, Why?
PC registry cleaners-system cleanup utilities
My battle with a malware sent me on a path to WebRoot. The name of the malware has slipped my mind (that's good!), but it attacted all my .exe files. My computer was runing F-secure from charter, which did not block it or find it. The computer was also running iolo System mechanic. To rid the malware, I downloaded and ran MalwareBytes, which did stop the problem. I also ended up installing SpeedyPC Pro to finish the cleanup after the malware removal. Next, researched new protection for the PC and choose WebRoot (hooray!). No I am not employed by WebRoot, just enjoying it. Now, I have a subscription to System Mechanic 10 and SpeedyPC Pro. Which one of these will compliment Webroot the best? Or, maybe, I do not need either? From running both of them simutaneously, SpeedyPC seems to be doing a better job than System Mechanic. Looking for some good feedback. Neil
Importing Webroot Encrypted data
I exported my password/site data using Webroot Encrypted format. I purchased a new subscription and would like to import my saved data into Webroot but Webroot will only allow me to import in the CSV format. Any suggestions on how I can import my data back into Webroot? Thanks in advance.
Password Manager not available for chrome
The password manager extension is not available chrome, so it is not installed. I tried to uninstall/install WSA, Toolbarfix and manually add lpchrome.crx. All attempts failed! [img]https://d1qy7qyune0vt1.cloudfront.net/webroot-en/attachment/31756i7BF082CB4C8212FE.png[/img] I installed it before: [url=https://chrome.google.com/webstore/detail/webroot-password-manager/ngkhgikojglcgnckopipfdajaifmmnnc]https://chrome.google.com/webstore/detail/webroot-password-manager/ngkhgikojglcgnckopipfdajaifmmnnc[/url] [b]This isinteresting Error 404 [/b] How do I add a Webroot Password Manager extension for Chrome?
Hello I've started using Chromium over Google's Chrome. All the extensions I use have installed without problem, with one exception. The Webroot Password Manager... I have tried the Webroot_Button_Fix.exe and the toolbarfix.exe in an attempt to install the extension in Chromium. Neither has installed the extension. This is most likey thrwarted by the fact that you do not "install" Chromium as you do a normal application. That is my opinion. Is there any other option to install the password manager extension for Chromium?
no tray icon
On one of the machines I installed WRSA complete there is no icon in the tray. I can see the program listed under My Computer, and even send a shortcut to the desktop but it won't open up. The only way I can get it to scan is to click on the C:drive and have it do a scan with Web Root. Can someone help?
The Yellow Lock on my WSA icon in the toolbar no longer appears
All of a sudden I have to reinstall or 'allow Webroot program to make changes' to my computer after I restart my computer after receiving a red X notice in my Windows Action Center that stated both my Windows and Webroot antivirus protection were turned off. I have the Windows Firewall enabled but the Webroot Firewall doesn't shwo up in the Action Center Security section. When I pull up my WSA window, it shows that the Firewall is on so I don't quite know what the problem is, but I am concerned and wondered if anyone else had this problem? I have contacted Customer Support about it but i haven't heard back, so I was hoping someone might be able to tell me if this is something they have experienced?
auto renewal? without my confirmation?
Hello, I paid for 6 months subscription on the beginning of December 2012 and last week, on the 30th of May I received a message: [b][i]Webroot was unable to automatically renew your subscription to Webroot SecureAnywhere Complete (keycode SA78.................). Your protection will expire on 06/02/2013, leaving your PC at risk to dangerous online threats like Trojan-Backdoor-Zbot, Koobface, and millions of others.[/i][/b] Then minutes after I received another message [b][i]Your Product Receipt and Next Steps[/i][/b] [b][i]Sold By[/i][/b] [b][i]Webroot International Limited[/i][/b] [b][i]385 Interlocken Crescent, Suite 800[/i][/b] [b][i]Broomfield, CO 80023[/i][/b] [b][i]May 30, 2013 02:37 AM[/i][/b] [b][i]Invoice # RA00037753106[/i][/b] [b][i] [/i][/b] [b][i]Billing Information[/i][/b] [b][i].....[/i][/b] [b][i].....[/i][/b] [b][i] [/i][/b] [b][i] [/i][/b] [b][i] [/i][/b] [b][i]Order Summary[/i][/b] [b][i] [/i][/b] [
I have in the past had window problems, as in like when I try to scan with Malwarebytes the drive selection screen appears behind whatever else is on screen for whatever reason. Recently I have had two oddities with webroot which will be listed below, and then I had an oddity with firefox that was similar to the MB thing I mentioned above. Could these be connected? 1) When webroot complete started its scheduled scan it seemed to freeze, and when I tried to move the scan window there was another scan windows behind it. One of the windows never did start running again, and the other did finish the scan finding nothing. 2) Just recently when I tried to full scan, twice it closed the window, two webroot icons appeared at the bottom right of the screen instead of the normal singular icon, and then the webroot screen popped back up like it was restarted as happens after an update. 3) and then the above thing with firefox.
Norton to webroot
I bought a discontinued HP laptop that has 2012 Norton Internet security installed but not activated. I am going to install Webroot complete on this computer. My question is do I need to uninstall the Norton internet security since it has not been activated. I have heard that uninstalling Norton often will leave a few items in the registery which I don't want. I assume that since it hasn't been activited it wiil have no effect on my computer other than take up a little space on my hard drive which doesn't matter to me.
Does WR SecureAnywhere Complete Defend against Browser Hijackers?
One more question folks. A few months back (before switching to Webroot SecureAnywhere Complete) I went to what I thought was a reputable download site (cnet download). I'd used it in the past and had no problems but upon download, I found I had been hit with a browser hijacker. Sure enough in the EULA was the agreement to add accept some browser options in whatever terms were used. I know, should have read the EULA completely. Believe me I do now! Problem is it's hard to have confidence that this won't happen again with or without EULA from "reputable" download sites. Does WR provide any protection against Browser Hijackers? It takes over your computer like a virus and in most cases is quite difficult to remove, like a virus. Thanks much for any information. JB
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