Webroot® SecureAnywhere™ - Complete
Webroot® SecureAnywhere™ - Complete
- 3,832 Topics
- 18,302 Replies
Ok...want to switch to Webroot from Trend Micro but unless I get this issue resolved it won't happen. The computer seems to freeze up to the point where the mouse runs at a crawl for about 5 mins. Now 1 cause at least seems to happen when I open Task Manager. Prior to install it would open in about 2 seconds. Now it takes 20-30 seconds and Task Manager process itself is running at about 23% CPU for that time. I then can barely move the mouse most of the time or do anything else on the PC. notice the Task Manager icon is blue rather than green so does that mean that Webroot has taken control of Task Manager? I added Task Manager itself as an exception to Allow but it seems to make little difference. Absolutely ruined a presentation I was running the other day. Turn off Realtime and Web Shield and it opens fine. What can I do to resolve?
what is the most secure browser
Hi I have posted this question here [url=https://community.webroot.com/t5/Announcements-and-Release-Notes/MRG-Effitas-Webroot-SecureAnywhere-Versus-Trusteer-Rapport/td-p/207548]https://community.webroot.com/t5/Announcements-and-Release-Notes/MRG-Effitas-Webroot-SecureAnywhere-Versus-Trusteer-Rapport/td-p/207548[/url] , but I think it's better to create a new topic. The MRG comparative is very interesting and very good for Webroot, but if my understanding is correct FF browser is not as well protected as IE: "2.12 Firefox – malicious browser extension test" and "2.17 DNS hijacking" Can we hope for an improvement of FF security on the next months ? What is the best protected browser with Webroot ? IE , FF or GC ? Thanks
Webroot says "an active process has a possible memory leak (iexplore.exe)
I updated to Windows 8.1 and now webroot says "an active process has a possible memory leak (iexplore.exe) and my computer shuts down randomly while I am in Internet explorer and says "unable to write memory".... The only thing different in my system is the update to windows 8.1. I really need a solution because Internet explorer keeps shutting down on me... Please help! Thank you! Michelle
User Agreement Keeps Popping Up Repeatedly After WR Registration
Hello, I have been a WR user for many years so when it was time to get a new code for all our computers I did not hesitate. I have updated all the computers and phones but now about every 30 minutes there is a pop up about a new WebRoot user agreement. I have tried rebooting, opening it and scrolling through it and turning off the application and restarting but the problem persists on all of the Windows 10 devices. What is the solution, it is very annoying especially when I am in the middle of something and it pops up?
[i][b]Trying to get my Mother's laptop set up to use the Chrome toolbar, but when she tries to login, it tells her that the "Email address is unknown". She uses the very same address to login on the web conslle without any difficulty, but the chrome toolbar will not accept it. Any ideas or suggestions/ Rebooting doesn't seem to help.[/b][/i]
Hello I'm a Norton Convert
Hello all. I'm a newbie here. I've been using Norton for the last 10 years (Internet Security and Comcast Norton Security Suite which is really Norton 360). I switched to Webroot Complete and so far all seems to be going quite well. Does anyone know if there is a comparison between Norton and Webroot (current versions) to see how they rate protection wise against each other? It's hard to find test results for Webroot but what I've found on it for the latest version looks good. I'm just looking for some piece of mind that I'm as well protected with Webroot as I was with Norton. Thank you in advance for your assistance.
What is the difference between "Detection Configuration," "Protected Applications," and "Control Active Processes?"Knowledge Base
Question What is the difference between the various tabs in WSA which you can set items to "Allow," "Protect/Monitor," or "Block/Deny?" 1. PC Security > Quarantine > Detection Configuration 2. Identity & Privacy > Protected Applications 3. System Tools > System Control > Control Active Processes Answer 1. PC Security > Quarantine > Detection Configuration If an item is set to Allow in this area, it ignores it during scans and shield actions, meaning if it's a virus that has been allowed, it can continue acting as a virus acts. Be careful of what you allow in this area and ensure it's something you trust implicitly if you are going to change the status from Block to Allow. If an item is set to Monitor, it causes Webroot to watch the item to determine if it is legitimate or related to malware. It is not necessary to add files into this list or set files to monitor manually unless you are changing them from a Block or Allow status. This might be useful if for e
Back-up and sync
Hello all Sorry if I'm being a bit dim but is there a simple way within backup to just choose a series of folders to be backed up, such that all files within those folders are backed up without having to set a series of filters for various file types. Let's say, for argument sake, that I have a single folder I wish to archive that contains a variety of file types. Is there a simple way of archiving just that one folder? Would it just be simpler to synchromise instead, even if that folder is not now being updated? Any advice welcome. Thanks. Chris
I'm having some trouble setting up the password manager as follows: all goes well until I clicked on "set up account now" and the tab changed to "passwords". Then when I clicked "passwords" it didn't prompt me to log back in but instead, takes me to a blank page. Anyone know anything about that? I did submit a trouble ticket and was told to call them for security reasons and when I called the wait time was thirty minutes. So, I thought maybe someone here has seen this before. ~Pen
Login Failed - Email or Password is Incorrect
Hello, I am also having an issue with the Secure Anywhere Complete edition. It will not allow me to login and says that my email or password is not correct. I know that I am putting it in correctly, as well as the keycode. I have installed the regular versions on my devices because I couldn't get the Complete to work, and my devices show up in my account after I login, but for some reason the Complete will not accept my creds. I have changed the password so many times trying to get it to work. I really like this product and the best feature is the cross-device compatibility. Can someone help me out here? Keep in mind that I can login to everything else just fine, but it does seem to want one password on my PC for the sync login and a different one on the web portal. At any rate, I can at least figure that out. Please help. Thank you.
Oh boy! More on Webroot /Windows 10 compatibility
Hi again! A few days ago, I asked if my Webroot SecureAnywhere Internet Security Complete 220.127.116.11, would be compatible with the new Windows 10, and the answer was yes, the version 9's would be. So I did download Windows 10 and now my PC tells me that it isn't compatible. I double checked the operating system requirements and Windows 10 32- and 64-bit were listed. I'm open to suggestions, if anyone can tell me my next step. Thanks for your time!
Why is Webroot SecureAnywhere blocking all my downloads?
I've tried every away I can think of to bypass, but I can't even open attachments to my email. I've already completely diabled Windows firewall but nothing changes. If I can't find a solution I'll have to find a different security package for my computers.
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