Webroot® SecureAnywhere™ - Complete
Webroot® SecureAnywhere™ - Complete
- 3,828 Topics
- 18,291 Replies
I don't have the money to renew my subscription right now, and I'd rather not outright uninstall Webroot since I plan to renew later, but even after turning off "show a status notification screen on bootup" in the advanced settings, I still get a popup regularly telling me to "save now". Is there a way to block these without outright uninstalling?
I am trying to set up my VPN for a company which I am going to be servicing. How can I set this up without uninstalling my Webroot software? I am getting a windows defender error. My defender is open and my webroot is operating properly. How can I set up the VPN without removing my webroot.
I had a quick search around for a solution to this, but the posts I found were 8 and 6 years old and like 9 pages long… So I’m hoping this problem has been fixed since then. The WRData directory is 65.1gb in size, with 3 files alone between 15-20gb each. (and all dated in the last week) Can someone tell me what these files are for? And can I just delete them?
Last night the applications on my PC started to hang, I couldn’t even get the PC to shutdown, I had to physically shut it down. The only odd things I noticed were that webroot was running at a constant 11-12% cpu, and a bit earlier there had been a new message pop-up, asking for permission to run \webroot\wrsa.exe -ls (I said yes). Again this morning Excel hung as I was trying to use it, Outlook also hung. So I tried shutting everything down to reboot. I managed to kill all apps but everything was super slow - even selecting shutdown from the start menu. Even once shutdown was selected it wasn’t shutting down. Again I looked in task manager, and webroot was at 11-12% cpu. I right clicked on the webroot icon, and chose to shutdown protection. Almost immediately the PC shut down (indicating that it was webroot that was interfering with the shutdown) Even though I’ve just rebooted I got 2 more pop ups during this asking for permission to run WRSA and it’s again running at 11-12% cpu
Hello Community, I went thru the registration and account creation process on the site; http://my.webrootanywhere.com; after successfully registering and creating my account I attempted to login to http://my.webrootanywhere.com (I also have 2FA enabled); as soon as I enter my email address, userid password and then my 2FA code the site flashes the following error: “You have been logged out. Again I am trying to login to http://my.webrootanywhere.com so I have no idea when I am trying to login into the site it logs me out. Any suggestions of how to resolve this error. I tried IE, Firefox and MS Edge on either laptoop, tablet, phone, Mac or Windows OS and still having the same issue. Regards.
Hi Team, I’m new to Webroot so I still have some lingering questions. I use both Chrome and Edge Chromium. I noticed that Webroot’s extension is asking to be enabled. I plan on enabling it in both browsers but I’ve got just one question about it. Do I need to have the extension for protection against phishing and blocking bad websites or does the identity/phishing shield on the WSA program already provide that? When I read the description of the extension, it talks about phishing protection and blocking websites but I’m just curious doesn’t WSA provide that regardless of the extension’s presence? Best.
I have created several blogs on Google Blogger (blogspot.com) I also own domain names purchased directly from Google through Blogger. Webroot filtering extension always indicated everything was fine via the green security arrow. Google Blogger makes it very easy to convert the domain from blogspot.com to your own domain and create a https url. I have done this but now Webroot filtering extension has changed to yellow and says: "This site may contain content that could affect your online security." Nothing has changed but the web address and domain. Why would it see my new domain as a problem when it remains encrypted as before? How do I get webroot filtering extension to reflect the green arrow and indicate that there are no security issues with my blogs, which remain hosted by Google Blogger?
I noticed that Thunderbird is not listed under active connections in the WR-firewall. It is not under Mozilla, not under Thunderbird. Why is that and why can I send/receive email? B..t.w. the same is true under alowed apps in Windows defender firewall: no Thunderbird. Both are enabled according to the security centre. Using Thunderbird 68.6.0 32 bit, Windows 10 latest update, and Webroot complete.
Greetings, Apologies if this is a stupid question, but I only use Chrome, access the mgmt console in Chrome, and I removed IE a long time ago. How do I set the primary browser to Chrome? I can see the webroot filtering icon in Chrome’s toolbar, but I can’t report on the browsing history through webroot console because the primary browser is IE. Thanks in advance
I am one of many disappointed that lost device protection for Androids and Tablets has been removed from your product. I recognize there was trouble getting this option on newer devices but I have 2 older Samsung phones and S4 and an S7, as well as one newer devise - a Samsung View 2. I've switched over to Google device finder as you suggest but it does not compare to what Webroot Secure Anywhere Complete previously offered. I feel I have compromised my privacy severely and am so disappointed. I could opt in for the ATT lost protection service but it is rather pricey and I really don't have the confidence in ATT that I've had in Webroot previously. Please, please, please, reconsider and bring back Lost Device Protection. Are there others that feel the same way that want to contribute to the discussion. Has anyone found anything that compares?
I have Webroot Secure Anywhere Complete for 5 devices. I can see my protected Windows PCs on the console, but I cannot see my protected mobile phones and tablets. How can I monitor the WebRoot status of those devices if they are not in my physical possession, and disable or dde-authorize WebRoot if I need to?
Hi Everyone, Since earlier this week, the webroot extension has not been working. All it keeps saying is that This extension requires Webroot SecureAnywhere to be installed and running. I already do have Webroot secure anywhere installed and it is active. How can I fix it? I also noticed that Webroot hasn’t been scanning my computer. I need to know how to fix that too. Thank you in advance!
Hello, I have Secure Anywhere Complete on my laptops that gets renewed automatically. I also have Internet Security Plus on one of my laptops that was recently purchased at Best Buy, ! How do I remove the plus or is it better than my secure anywhere? I know how many days I have on each subscription , but on my console webroot just says active.. thanks
I have 2 Imacs and 1 laptop windows 10 which already have Webroot antivirus installed since 2014. This antivirus only allow me to protect 3 devices. I got another laptop but its antivirus just expired a few days ago. For that reason I got a new webroot internet security complete antivirus for 5 devices in order to protect my 4th device. I wonder what I have to do. I would need to uninstall all my previous devices (3) webroot antivirus and install the new antivirus for 5 devices in every single device? That should be the right way to do this change? Can you please help?
I have purchased a new Keycode for the Secure Anywhere Complete package upon reaching the expiration for last year’s subscription to the same product. I can’t find a way to move my password manager account to my new keycode. Other messages with a similar problem say contact support. I have contacted support and have had a message in the queue for 4 days without a response. I then tried to call support. The phone message says please, contact them online through the online message system and if you stay on the phone that the wait time is 25 minutes. I’m not going to wait on hold for 25 minutes. So what am I supposed to do? Other discussion messages with the same problem have just had the moderator step in and take care of it. Some have suggested just renewing the way they want you to, for the $79.99 renewal fee. Not going to do that either. This new keycode for the Complete package cost me $29.99. This product is not worth $80 to me. If that were my only option, I’d buy something else
I was offered to use 2FA and so used the Google Authenticator. I don’t think the Google Authenticator and Webroot is in sync. I’ve tried three times already and get the same loop. I would like to get this resolved as soon as possible or get my money back.
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