Webroot® SecureAnywhere™ - Complete
Webroot® SecureAnywhere™ - Complete
- 3,832 Topics
- 18,302 Replies
Webroot Filtering Extension with Google Blogger hosting blog
I have created several blogs on Google Blogger (blogspot.com) I also own domain names purchased directly from Google through Blogger. Webroot filtering extension always indicated everything was fine via the green security arrow. Google Blogger makes it very easy to convert the domain from blogspot.com to your own domain and create a https url. I have done this but now Webroot filtering extension has changed to yellow and says: "This site may contain content that could affect your online security." Nothing has changed but the web address and domain. Why would it see my new domain as a problem when it remains encrypted as before? How do I get webroot filtering extension to reflect the green arrow and indicate that there are no security issues with my blogs, which remain hosted by Google Blogger?
Why is Thunderbird not listed in the firewall, yet can send/receive email
I noticed that Thunderbird is not listed under active connections in the WR-firewall. It is not under Mozilla, not under Thunderbird. Why is that and why can I send/receive email? B..t.w. the same is true under alowed apps in Windows defender firewall: no Thunderbird. Both are enabled according to the security centre. Using Thunderbird 68.6.0 32 bit, Windows 10 latest update, and Webroot complete.
Set primary browser to Chrome (IE not installed...)
Greetings, Apologies if this is a stupid question, but I only use Chrome, access the mgmt console in Chrome, and I removed IE a long time ago. How do I set the primary browser to Chrome? I can see the webroot filtering icon in Chrome’s toolbar, but I can’t report on the browsing history through webroot console because the primary browser is IE. Thanks in advance
Cannot get security code or reset password
I can't get anywhere with this bs... I can't retrieve my pasword as it says I need to confirm my secuirty code. Once entering the code characters requested (which appear in my software as being correct and activated) it says they're wrong. I've emailed support and they've not gotten back to me. Its been 2 days now. The software should either explain better what code they're asking for as I do not recall setting an additional code, like a master or anything (ala lastpass). Or they need to fix this confirmation procedure which seems to have a bug. I find this process really annoying and unhelpful. I just want to be able to use the software which I paid for without a headache. apperently that's asking WAAAY to much. -Kyle
lost protection for cell phones and tablets
I am one of many disappointed that lost device protection for Androids and Tablets has been removed from your product. I recognize there was trouble getting this option on newer devices but I have 2 older Samsung phones and S4 and an S7, as well as one newer devise - a Samsung View 2. I've switched over to Google device finder as you suggest but it does not compare to what Webroot Secure Anywhere Complete previously offered. I feel I have compromised my privacy severely and am so disappointed. I could opt in for the ATT lost protection service but it is rather pricey and I really don't have the confidence in ATT that I've had in Webroot previously. Please, please, please, reconsider and bring back Lost Device Protection. Are there others that feel the same way that want to contribute to the discussion. Has anyone found anything that compares?
Malware Keeps Coming Back
One Specific File Keeps Returning After Each Scan And Deletion Of It. I Would Like It Gone But It Is Persistent. The File Is: C:\Windows\sysnative\pmls64.dll.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir.vir After Each Scan And Deletion Another .vir Is Added To The End. How Do I Permanently Get Rid Of it? Another Thing Is That When I Try To Get To The File It Says It Does Not Exist Within My Files. The File Was Labeled As Pua.Premier.Opinion
logmein software shows up as malware?
Hi, I use LogMeIn Pro to assist family members with computer issues/troubleshooting. I recently tried installing their desktop tool and Webroot identified it as maiware? Would their installer be considered Malware? If not, how do I get Webroot to see it as "safe"? Thanks
How to view mobile devices in console
I have Webroot Secure Anywhere Complete for 5 devices. I can see my protected Windows PCs on the console, but I cannot see my protected mobile phones and tablets. How can I monitor the WebRoot status of those devices if they are not in my physical possession, and disable or dde-authorize WebRoot if I need to?
Webroot Extention not working and webroot not scanning
Hi Everyone, Since earlier this week, the webroot extension has not been working. All it keeps saying is that This extension requires Webroot SecureAnywhere to be installed and running. I already do have Webroot secure anywhere installed and it is active. How can I fix it? I also noticed that Webroot hasn’t been scanning my computer. I need to know how to fix that too. Thank you in advance!
auto renewal? without my confirmation?
Hello, I paid for 6 months subscription on the beginning of December 2012 and last week, on the 30th of May I received a message: [b][i]Webroot was unable to automatically renew your subscription to Webroot SecureAnywhere Complete (keycode SA78.................). Your protection will expire on 06/02/2013, leaving your PC at risk to dangerous online threats like Trojan-Backdoor-Zbot, Koobface, and millions of others.[/i][/b] Then minutes after I received another message [b][i]Your Product Receipt and Next Steps[/i][/b] [b][i]Sold By[/i][/b] [b][i]Webroot International Limited[/i][/b] [b][i]385 Interlocken Crescent, Suite 800[/i][/b] [b][i]Broomfield, CO 80023[/i][/b] [b][i]May 30, 2013 02:37 AM[/i][/b] [b][i]Invoice # RA00037753106[/i][/b] [b][i] [/i][/b] [b][i]Billing Information[/i][/b] [b][i].....[/i][/b] [b][i].....[/i][/b] [b][i] [/i][/b] [b][i] [/i][/b] [b][i] [/i][/b] [b][i]Order Summary[/i][/b] [b][i] [/i][/b] [
key code / how to use if you have two and each is different type of webroot coverage
Hello, I have Secure Anywhere Complete on my laptops that gets renewed automatically. I also have Internet Security Plus on one of my laptops that was recently purchased at Best Buy, ! How do I remove the plus or is it better than my secure anywhere? I know how many days I have on each subscription , but on my console webroot just says active.. thanks
I have 2 Imacs and 1 laptop windows 10 which already have Webroot antivirus installed since 2014. This antivirus only allow me to protect 3 devices. I got another laptop but its antivirus just expired a few days ago. For that reason I got a new webroot internet security complete antivirus for 5 devices in order to protect my 4th device. I wonder what I have to do. I would need to uninstall all my previous devices (3) webroot antivirus and install the new antivirus for 5 devices in every single device? That should be the right way to do this change? Can you please help?
Windows Notification Center keep saying that WIndows Defener and Webroot are both turned off.
I get notifications multpile times a day that both Webroot and Windows defender are turned off. This has happened since I had to uninstall and then reinstall Webroot to my computer. I am thinkinging there were possibly some files that didn’t fully get removed during the install that are now causing an issue with windows recognizing webroot. Please let me know how this can be fixed. I am concerned by it not only because it is annoying, but I do not want my computer left vulnerable since my webroot program now seems to freeze, hang, or close it self down at random times. I am on Windows Home, Dell Inspirion 7777, Please advise.
Password Manager and new keycode
I have purchased a new Keycode for the Secure Anywhere Complete package upon reaching the expiration for last year’s subscription to the same product. I can’t find a way to move my password manager account to my new keycode. Other messages with a similar problem say contact support. I have contacted support and have had a message in the queue for 4 days without a response. I then tried to call support. The phone message says please, contact them online through the online message system and if you stay on the phone that the wait time is 25 minutes. I’m not going to wait on hold for 25 minutes. So what am I supposed to do? Other discussion messages with the same problem have just had the moderator step in and take care of it. Some have suggested just renewing the way they want you to, for the $79.99 renewal fee. Not going to do that either. This new keycode for the Complete package cost me $29.99. This product is not worth $80 to me. If that were my only option, I’d buy something else
2FA just goes into a loop and never access the account. As a result I cannot use password manager
I was offered to use 2FA and so used the Google Authenticator. I don’t think the Google Authenticator and Webroot is in sync. I’ve tried three times already and get the same loop. I would like to get this resolved as soon as possible or get my money back.
System Analyzer tells me Spyware Protection is disabled
System Analyzer Results Threats !An antispyware product is installed but not protection the system Per: SysAnalyzerLog-Mon_2019-12-30_07-09-31.log-Notepad System Security ---------------------------------------------------------------- Virus Protection Windows Defender (Disabled) Virus Protection Webroot SecureAnywhere (Enabled, Up to date) Spyware Protection Windows Defender (Disabled) <-----NOTE Spyware Protection Webroot SecureAnywhere (Disabled) <-----NOTE Windows Firewall Enabled and Active How can I enable Spyware Protection in one or both applications?
Webroot AV-Test Score
Why in 2019 does Webroot (Business) score so badly when tested with AV Test. https://www.av-test.org/en/antivirus/business-windows-client/manufacturer/webroot/ WR has not detected a lot of malware on my client PC’s but then again neither did Malwarebytes when I tested it in them…. Regards, XT
Secure Anywhere 188.8.131.52 slows down printing to KonicaMinolta C220
I found that computers with latest Windows will get the latest Webroot update 184.108.40.206 and after that network printing to Konica Minolta C220 will slow down 10 sec per job. The problem can be reproduced. It will not affect Windows 1909 18363.476 and Webroot 220.127.116.11 but after updating to 18.104.22.168 printing will slow down. If I disable webroot it will be quick again.
Rfactor 2 Racing rooms not loading
I play both project cars and Rfactor2 racing games and the game loads but The rooms for racing ar not loading, I only get a few, like 3 and I know there are over 400 on rfactor and 100 races in project cars When I disable webroot everything works great. Any help would be appreciated
Background scan issue
Whenever my pc does a background scan and the little green box pops up to tell me all is ok I have started getting a windows message in the notification area telling me to check my antivirus as webroot and defender are off, which they are not as I can see and interact with them in the taskbar. This only started happening a week or so ago and I didn't worry to much about it at the time, but now I am wondering what's going on
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