Best answer by Rakanisheu RetiredView original
1) When I first tried to install webroot I had nothing other than windows firewall and maybe an out of date (by 800+ days) copy of malwarebytes (I can't remember if I installed it before or after webroot) protecting my PC. Webroot froze up instead of installing and that left my PC vulnerable for around 3 minutes while I tried to be patient with the install. So, I restarted my PC and tried to install it again. This time it installed just fine for some reason. I had just got done loading my OS from scratch, so it should have been clean. Should I go ahead and reload my OS now to make sure nothing got on my PC while it was unprotected? I would rather go ahead and do that now rather than wait if I do need to. I don't know why it wouldn't install the first time. 2) It keeps asking me to block some program, I think it's the same program every time but I'm not sure. I've found no way to access a list of programs that have been blocked. The following is what I recorded one time when this happened. C:WindowsSysWOW64lodctr.exe Process ID: 1872 Thread ID: 3504 REGISTRYMACHINESYSTEMcontrolset001servicesSMSvcHost184.108.40.206Performance Why does this thing keep trying to access the internet every time I start up? 3) I had some update that failed and never would succede They are as follows Update for Windows 7 x64-based systems (KB2773072) [this failed twice and never succeeded] Security Update for Microsoft .NET Framework 3.5.1 on Windows 7 and Windows Server 2008 R2 SP1 for x64-based Systems (KB2604115) [failed twice. Never succeeded. But I have version 4 now.] Update for Internet Explorer 8 Compatibility View List fo Windows 7 for x64-based Systems (KB2598845) [failed once. Never succeeded. I have IE 10 now] Update for window 7 for x64-based Systems (KB2773072) [failed once. Never succeeded] I have it set to max on many things. So that may be the cause of some of this. A minute ago I was installing adobe reader and a pop up asking me to block C:Windowssystem32msiexec.exe The instillation of reader failed. I retried the instillation after downloading it again, this time I go no such prompt and the instillation succeeded. Is this anything to worry about?
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