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Keycode has been activated nag screen

  • 1 October 2018
  • 1 reply
  • 298 views

I purchased a new keycode for webroot from a third party and activated it.  Now, both PCs I have it activated it on keep coming up with a nag box every few hours saying "Your new keycode has been activated.  Additional tools and options are available to help you set up your keycode." and a "Get started" button.  All that happens when I click on the button is that a web page opens to webroot's website.  I've tried signing in but there is nothing specific to do once I have.  The product is activated just fine, so I don't see anything else that needs to be done.  I just want this nag screen to go away.  Any ideas how to do it?
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Best answer by TripleHelix 1 October 2018, 19:38

Hello and Welcome to the Webroot Community!
 
I never heard of that one before so I would suggest that you Submit a Support Ticket and ask them what's going on and fix it for you!
 
Thanks,
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Userlevel 7
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Hello and Welcome to the Webroot Community!
 
I never heard of that one before so I would suggest that you Submit a Support Ticket and ask them what's going on and fix it for you!
 
Thanks,

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