Question

last Pass verification emails not received

  • 11 January 2021
  • 2 replies
  • 392 views

I am being told verification email sent because pc not recognised.  My colleague tried same and is getting them.  I’ve been receiving them previously.  Can’t use password manager if I can’t verify the machine 


2 replies

Userlevel 7
Badge +17

@sandrathomp ,

If you’re having issues accessing your account, please reach out to our support team as you may need to do a password reset:  http://webroot.com/us/en/support/home-contact

The issue is with LastPass and verification emails not coming through.  It knows I exist but lastpass doesn’t send emails for verification which means I can’t use it.  I’ll try support - thanks.

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