Solved

Login Error

  • 20 September 2012
  • 1 reply
  • 833 views

Recently installed the SecureAnywhere Compete on my Android phone and when I attempted to login with my credentials i received the following error " Your user credentials are not associated with this SecureAnywhere Complete keycode. Make sure you've created this user on http://my.webrootanywhere.com and try again" inspite of the user credentials being created and associated with the keycode  i still keep getting the same error message. Any assistance would be appreciated.
icon

Best answer by MikeR 20 September 2012, 17:37

Hey dekom,
 
Thanks for joining the forum! Can you please Send me a Private Message with your SecureAnywhere Complete keycode? I will be able to look at the keycode and get this sorted. :D
 
Successfully associated dekom's SecureAnywhere Complete keycode with his online account.
 
"Login successful, many thanks Mike and keep up the good work."
View original

1 reply

Userlevel 7
Hey dekom,
 
Thanks for joining the forum! Can you please Send me a Private Message with your SecureAnywhere Complete keycode? I will be able to look at the keycode and get this sorted. :D
 
Successfully associated dekom's SecureAnywhere Complete keycode with his online account.
 
"Login successful, many thanks Mike and keep up the good work."

Reply