Login Error

  • 20 September 2012
  • 1 reply

Recently installed the SecureAnywhere Compete on my Android phone and when I attempted to login with my credentials i received the following error " Your user credentials are not associated with this SecureAnywhere Complete keycode. Make sure you've created this user on and try again" inspite of the user credentials being created and associated with the keycode  i still keep getting the same error message. Any assistance would be appreciated.

Best answer by MikeR 20 September 2012, 17:37

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Userlevel 7
Hey dekom,
Thanks for joining the forum! Can you please Send me a Private Message with your SecureAnywhere Complete keycode? I will be able to look at the keycode and get this sorted. :D
Successfully associated dekom's SecureAnywhere Complete keycode with his online account.
"Login successful, many thanks Mike and keep up the good work."