Best answer by RetiredTripleHelixView original
Hi I noticed a lot of pop up type ads on facebook so ran full scans but nothing was detected so I ran Malware Bytes which found 27 threats which I removed and which got rid of the the ads on FB just wondering if my Webroot should have picked them up?
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Sorry to hear that you had 27 threats. I would do what TH suggested about the support ticket to find out why WSA didn't pick them up.Your post hit my eye when you mentioned Facebook. I run WSA and MBAM Pro together on all my computers. My wife is always on Facebook with her computer so I checked the logs for MBAM and seen no hits on malware. I also just did a Full scan with MBAM Pro with negative results. You could have got these threats from Facebook or another website.
It's not because there's a problem with your Webroot program, it's just that the Webroot product stinks at catching malware.
1. You run Webroot and it says 0 infections.
2. You run Malwarbytes and it catches malware that Webby couldn't.
Sorry, but that's the truth. Webroot sucks at stopping Malware.
I see instances very often in which a user swears their computer is infested with 100's and even 1000's of viruses. The solution they are using classifies all tracking cookies as malware, which most are not. They simply tell what recent pages you visited so the ad-bots can send you targeted ads. No personal information about you is contained, only the fact that your computer visited webroot.com for example, and really present no real threat to you.
I personally find it to be the best anti-virus and firewall made.
But it sucks at Malware.
Malwarebytes shows you the infections and they are not cookies. Infection Webroot didn't pick up.
Deal with it.
MBAM does not detect cookies but what it does find is harmless left overs from previous infections Reg Keys, files in a folder that are not dangerous and possible good reg keys which could cause harm. SUPERAnti-Spyware another malware cleaner finds lots of cookies in which are harmless even Hitman Pro which at one time Prevx was part of finds cookies also it's just some users need to be careful when using such tools but if anyone has a WSA subscription it best to contact the support inbox and get help by Webroot Threat Researchers like yourself!
but do I need them no I don't WSA is very secure unlike another user says in this thread.
If you're seeing any truly malicious software that we are missing, please submit a support ticket with logs so that we can make the necessary updates.
Then, TH, in his post, states that “MBAM does not detect cookies.” You fail to respond to TH’s statement, so I will assume you concede that your assumption is incorrect and his is correct.
Seems to me that a “threat researcher” (someday, someone will have to explain to me what a threat researched does) should be more circumspect with his choice of words than you are. My advice, get your facts straight and then post them!
Sorry, but you get no "kudos" from me! In my opinion, the three you already got are three too many!
I use SAS as a backup and I’m glad I do. I have seen no definitive proof that WSA is foolproof, certainly nothing of sufficient quality to dissuade me from relying upon SAS as a backup!
BTW, correct me if I am wrong, but isn't MBAM a lifetime license that initially cost about $20.00? If so, what's the big deal? I'm presently being hounded by WSA to renew my annual subscription for $79.95, and the pounding I'm getting from WSA seems to never stop.
As for cookie detection I am correct. Cookies are plain text and cannot be malicious, if they have any code in them they arent cookies.If you are really worried about them block all of them/flush there are plenty of addons in FF/Chrome that will do this. I still stand by my original comment, scanning for them is a waste of system resources and time (we are not the only AV company that doesnt scan for Cookies btw)
I thought I saw MBAM detecting cookies the last time I ran it on my test VM. If it no longer does then I hold my hand up but I still stand by my original comment about MBAM detections.
I dont have to defend my ability as a threat researcher on here to be perfectly honest. As for my choice of words this forum is a more informal method of interacting with users/resellers and other tech people. Its often my opinion on certain topics and thus it may not always be in agreement with everybody.
Why don't you discuss this with TH and iron it out. Personally, I have a lot of respect for TH's opinion.
"Informal?" Hardly. This is a public, unrestricted forum. If you want an "informal" discussion, then publish it on a restricted thread. Also, you're a Webroot employee. If you publish things that are positive about the company and critical of other companies, you need to be prepared to back it up.
Cheerleading has its place to a limited degree, but when it clouds objective reasoning and causes confusion or the dissemination of mis-information, I have a problem with it.
We have gone off topic now if you have a problem with my posts report them. I wont post any more in this threat as its no longer to do with the original topic.
Also Richard why are you so upset we can take in PMs from here on if you want to further discuss?
I hope you are well, my friend!
(You really should be a Gold VIP; but, hey, what do I know!)
Like you, I enjoy helping others, and it’s nice to receive positive feedback from that proffer.
I use it in conjunction with WSA and occasionally, it does detect the odd bits and pieces that are not caught by the main security programme ~ and removes them forthwith…
It doesn’t concern me whether or not these items really are malware… If they are detrimental in any way, shape or form, I’m always pleased to be rid of them…
If this question is inappropriately placed, please let me know, or simply shuffle it to another location if that is feasible…
Many thanks… Robinski…
That's why WSA is the best.It's designed to step out of the way if you are using it with something else.WSA is designed to let the other program step in first.If something makes it past defender,then WSA would detect it upon execution and remove it.If you have 2 progs at the same time detect and try to remove the same malware remnants,it can have some nasty unintended consequences.You never want to have 2 progs battling it out over a registry key..etc.Such is the genius of WSA's design.Nothing to worry about at all.