I was checking my Mgt Console : (W10) Secure Anywhere CE 21.4 and noticed several devices were doubled/tripled up:
See image
#1,2,3
#7,8
#9,10
#11,12
What is happening?
What have I done wrong ??

Any advice plz, thx
Longboard
I was checking my Mgt Console : (W10) Secure Anywhere CE 21.4 and noticed several devices were doubled/tripled up:
See image
#1,2,3
#7,8
#9,10
#11,12
What is happening?
What have I done wrong ??
Any advice plz, thx
Longboard
Hey there
I’m going to ping our console product expert and see if he has any ideas.
Thx
LB
Hi
All active.
All are on renewal/renewed license keys
Got it. I would suggest clicking into each device in a group of duplicates and determining which one is the newest, keeping the newest one, then deactivating the duplicates that haven’t been scanned or seen recently. This will avoid your being billed for the duplicates, but your data from older device duplicates will still be available. The recommended workaround for the moment is outlined here for the business version of Endpoint Protection: Duplicate devices are shown in the Webroot management console | Webroot Community, but this guideline applies to the Consumer console as well. It’s not necessarily ideal, but until we have a better solution please let me know if this solution works!
Hi
My apologies
I had missed your response.
Thanks for following up
Ill have a look and get back
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.