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MSI Installater Issus Please help

  • 19 October 2021
  • 1 reply
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I am getting hundreds of MSI installer errors in even view traced to webroot. This is not acceptable here are a couple of them.

Product: Core -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CA_WRCA_INSTALL, location: C:\WINDOWS\Installer\MSIFFD9.tmp, command: /Install "C:\Program Files\Webroot\Core\\" 

 

Product: Core -- Error 1722. There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action CA_WRCA_INSTALL, location: C:\WINDOWS\Installer\MSI3BF8.tmp, command: /Install "C:\Program Files\Webroot\Core\\" 

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Best answer by ProTruckDriver 19 October 2021, 03:51

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Userlevel 7

Hello @mstout2001 Welcome to the Webroot Community Forum.

Please contact Webroot Support to solve this problem. When sending in a Support Ticket a Webroot log will automatically be sent. Support will look over the log and contact you with a solution to the problem, or you can call them for faster service.

Webroot Support:

Submit a ticket

Call 1-866-612-4227

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue.

 

HTH,

Dave

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