Need Assist
Everytime I try to update Windows 10, I get a message that I have to shutt down spysweeper to complete the update because it is not compatible with the update. Any suggestions?
Userlevel 7
+62
Hello foxbatt
Welcome to the Webroot Community,
You say 'Spysweeper' and if you really have that on your system then I am fairly certain that you will need to remove it as it should not be Windows 10 compatible .
Do you mean SecureAnywhere? If that is the case and you are being asked to remove it to be able to upgrade to Windows 10 then please do so...uninstalling is simple, and once you have upgraded the reinstall is simple and takes no more than 5 minutes usually...and if you need instructions on the reinstall then please post back as we can supply these.
Hope this helps?
Welcome to the Webroot Community,
You say 'Spysweeper' and if you really have that on your system then I am fairly certain that you will need to remove it as it should not be Windows 10 compatible .
Do you mean SecureAnywhere? If that is the case and you are being asked to remove it to be able to upgrade to Windows 10 then please do so...uninstalling is simple, and once you have upgraded the reinstall is simple and takes no more than 5 minutes usually...and if you need instructions on the reinstall then please post back as we can supply these.
Hope this helps?
Reply
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.