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new Webroot App screwed up everything

  • 20 May 2022
  • 1 reply
  • 108 views

Jusrt tried installing the new Web app you wanted me too.  Now I can’t uninstall the secure anywhere app;  I can NO LONGER login with my password & am I supposed to do this on all my devices as so far my phone & chromebook are screwed up!!?

 

Please advise & solve or refund my $$.  A company is only as good as their support - so far it has been a nightmare.  An hour looking for answers that should have been a breeze.

 

Joseph Quarto

~ Removed Private Information, Phone Number ~ PTD

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Best answer by TripleHelix 21 May 2022, 00:30

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Userlevel 7
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Hello @gluefingers 

 

Please contact Webroot Support!

 

Technical Support

Webroot Support:

Submit a ticket is 24/7 and the best way!

Call 1-866-612-4227 during the week Mon - Fri 7 AM to 5:30 PM (MDT)

Subscription Software from Best Buy:

BestBuy-GeekSquad logo

Chat with a Geek Squad Agent

Call 1-888-BEST-BUY or (1-888-237-8289)

 

Thanks,

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