NEWBIE ?-

  • 26 June 2015
  • 1 reply
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I HAVE A KEYCODE BUT CANNOT FIND HOW TO DOWNLOAD THE APP ON MY NEW MAC PRO.PLEASE HELP! 

1 reply

Userlevel 7
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Hello @,
 
Welcome to the Webroot Community,
 
To install the software:
  1. Click here to download the SecureAnywhere installer to your Mac.  
  2. Double-click wsamac.dmg to open the installer.  
  3. Drag the Webroot SecureAnywhere icon into the Applications folder. [img]http://sw.nohold.net/Webroot/Images/mac_install1.png[/img]  
  4. Open the Applications folder by double-clicking the folder icon.  
  5. In the Applications folder, double-click the Webroot SecureAnywhere icon to begin activation.  
  6. In the first activation window, select a language from the drop-down box and click Next. Note: Make sure you select the desired language. Once SecureAnywhere installs, you cannot change it. [img]http://sw.nohold.net/Webroot/Images/macinstalllang.png[/img]  
  7. In the first activation window, enter your keycode and click Activate. Your keycode is the 20-character license that identifies your Webroot account. If you purchased the product online, the keycode is provided in an email from Webroot. If you purchased the product in a store, the keycode is provided in the retail box. In addition, the keycode identifies whether you purchased a multi-user license, which allows you to install SecureAnywhere on up to three or five Macs. [img]http://sw.nohold.net/Webroot/Images/macinstall2.png[/img]  
  8. In the next panel, enter your email address and click Continue. (If you don't want to provide your email address, you can click Cancel to skip this step. The installation continues even if you click Cancel.) [img]http://sw.nohold.net/Webroot/Images/macinstall4.png[/img]  
  9. If prompted, confirm the installation by entering your Apple system password and click OK.  
  10. In the next panel, you can begin creating a Webroot account. You only need to create an account if you plan to use the Password Management feature (see Getting started with the Password Manager for more information). Or, you can click Skip and create an account later. [img]http://sw.nohold.net/Webroot/Images/macinstall5.png[/img] If you click Create Account, your browser opens to the SecureAnywhere account creation page. Enter the required information and click Register Now. For more information about account creation, see Creating a Webroot account. [img]http://sw.nohold.net/Webroot/Images/mac_install6.png[/img]  
  11. In the next panel, you can install a Safari extension that allows SecureAnywhere to tag search results as safe, questionable, or unsafe. With this extension, SecureAnywhere lets you know if a website has a reputation for spreading malware or for phishing attempts. We recommended that you click the Install Safari Extension button. (However, you can click Skip and install it later by turning on the Web Threat shield, as described in Changing Web Threat shield settings.) [img]http://sw.nohold.net/Webroot/Images/macinstall3.png[/img]  
  12. In the Safari dialog, click the Install button.  
  13. If you have the Complete or Internet Security Plus editions, Safari asks if you want to install the extension "Webroot," which includes Password Management functions (see Getting started with the Password Manager for more information). Click Install if you want to use the Password Management features. A dialog opens while the Password Manager is configured to your browser. [img]http://sw.nohold.net/Webroot/Images/mac_pswinstaller.png[/img] If you installed both extensions, two Webroot icons appear in the browser toolbar. The example below shows how the icons appear in Safari and Chrome; the icons in Firefox look slightly different. (You can hover your mouse over the icons for pop-up descriptions.) [img]http://sw.nohold.net/Webroot/Images/mactoolbarbuttons.png[/img]   [img]http://sw.nohold.net/Webroot/Images/mac_webbrowseicon.png[/img]This icon indicates that the Web Threat shield is enabled. See Using Web Threat protection.  [img]http://sw.nohold.net/Webroot/Images/mac_pswicon.png[/img]This icon indicates that the Password Management features are enabled. It is grayed-out when you first install the extension. If you have already created an account, you can click on the icon and enter your login credentials to begin using Password Management. See Getting started with the Password Manager.
  14. When the Activation Successful screen opens, click the Scan Now button. SecureAnywhere begins scanning your Mac for viruses, spyware, and other potential threats. If it detects threats during the scan, it prompts you to move the items to quarantine. In quarantine, the items are rendered inoperable and can no longer harm your system or steal data. For more information, see Managing detected threats.  
  15. In the Scan Complete window, click Close. The main window opens. For more information, see Using the SecureAnywhere interface. After the initial scan, SecureAnywhere automatically scans your Mac daily and constantly monitors activity as you surf the Internet. You do not need to launch a scan yourself or schedule scans. SecureAnywhere does all the work for you in the background. To verify that SecureAnywhere is running, look for the Webroot icon [img]http://sw.nohold.net/Webroot/Images/wsa_icon.png[/img] in your menu bar.  
Hope this helps and if not please get back to us.
 
Kind Regards,

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