Best answer by ShranView original
Norton to webroot
I bought a discontinued HP laptop that has 2012 Norton Internet security installed but not activated. I am going to install Webroot complete on this computer. My question is do I need to uninstall the Norton internet security since it has not been activated. I have heard that uninstalling Norton often will leave a few items in the registery which I don't want. I assume that since it hasn't been activited it wiil have no effect on my computer other than take up a little space on my hard drive which doesn't matter to me.
Already have an account? Login
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
I would recommend that uninstall Norton if you are not going to use it. It will take up some resources even if it is not running and it will show up in the system tray with a red icon (because the subscription is expired or not activated), and will also give you pop-ups telling you that the product is not activated. I would recommend that you use the Norton removal tool which can be found in DavidP's list of uninstaller tools https:///t5/Techie/Software-Removal-Tools/m-p/27608#M455. This will remove all traces of Norton that are on your system.
Hope this helps,
If you poke around the Norton stuff on your computer, you're likely to find the matching uninstall tools. As far as there being some residue in the registry, that's inevitable. Not that I'm an expert, but I've poked around the registry enough to conclude that no uninstall ever removes all traces of anything. It usually doesn't do any harm, and at least wastes less space/resources than leaving the installation in place. And it will cut off those nag screens. Norton's nag screens are the primary reason why I stopped using it years ago.
By the time I found the cleanup tool I already knew where the directory was and had jury rigged a fix by moving all the binaries into a junk directory one level below their original slot. That pretty much did the same thing as getting rid of the directory. The tool did accurately find the install directory, which wasn't quite as obvious as ...Avast.
It's disappointing that the main uninstall tool - which I'm pretty sure was theirs and not just a generic Windows add/remove thing - left a mess. Probably another collateral effect of the XP abandoment. Uninstall on my wife's Windows 7 machine went with no problems. I'd be dead meat if that went badly. She had already lost patience with that pirate popping up all the time with status info.
Not mistaken, after norton uninstaller it will "accidently" leave stuff behind, revo can see that and it has been working for me doing that now for 6 years.
but if your not worried about still having a little leftover then you don't need to run revo, but i like to completely remove it.
and revo isn't most third party uninstallers, it uses the one it finds first, then afterwards it goes and looks for anything left over and prompts you to delete it.
I miss the days when cyber security meant making sure nobody had put a transmitter inside the computer, and you had to keep an eye on where you put your tapes.
Also note GTR most people here are average users looking for help so it's not a good idea to get complicated in trying to help them and this is the Webroot Support Forum.