Everytime I try and scan my computer for viruses, it reads 'not conected to the internet'. After that it doesnt complete the scan, whats the issue?
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Well, that is somewhat strange but the issue is that WSA requires the internet as most of the determination of threats is actually done in the Webroot Cloud.
What I suggest that you do is that you uninstall/clean reinstall WSA and see if that fixes the issue for you. Please follow the steps closely!
Make sure you have a copy of your 20 Character Alphanumeric Keycode! Example: SA69-AAAA-A783-DE78-XXXX