I was re-assured that each seat will have the 10GB backup space. For convenience- I was told that the licenses will come in 5 packs. 10 Months later the Backup & Sync continues to have problems not to mention that the 10GB promised per seat is 10GB per license. To contact tech support by phone is a 40 minute wait. My Apple devices will not authenticate.
I am increasingly getting more frustrated with what looked like a promising product. I wish Webroot was as diligent about Quality of this product as it is with its STUPID level of security it imposes on the accounts. Are you kidding me?.... 4 tear security level?
I’ve spent in excess of $2000 dollars and I thing that I will mount a major campaign to get my moneys back-
Best answer by MikeR
Your ticket was escalated to one of our engineers and they are investigating further.