Question

Password Manager

  • 2 February 2019
  • 1 reply
  • 949 views

Userlevel 1
Badge +3
Hi there,
When login into my webroot account I can not access my password Manager.
Mobile(android) I ll get the message, please check your Internet connection.
Desktop pc I ll get the message it can be loaded error message appears.
I don't have webroot for a long time but a few things are not working.
The back up option takes a loooooong time. Pc I can not back up files.
I ve got the webroot complete version.
Any ideas?
Thank you!

1 reply

Userlevel 7
Hi Annabel

This is a know issue that the Webroot Support & Development Teams are working to resolve/fix. Please take a look at THIS & THIS previous threads for additional details on this.

We are all waiting for the solution which hopefully will be with us shortly.

Regards, Baldrick

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