Password Manager problem

Everything on my computer is working perfectly except for the Webroot Password Manager.  When I attempt to log into it from Chrome or Firefox I get an error message: "An error occurred while attempting to contact the server. Please check your internet connection"
When I go to my web console and attempt to access passwords I get this error message: "This site says login failed   reason=ajax error".
 
I have Webroot complete on a laptop i7, Windows 10 pro, 16 gigs of ram and tons of free disc space.
I am able to access all sites on the internet and am networked in to a desktop with no issues.  The only place I am getting this ajax error is when I attempt to access the Webroot password manager.
I see elsewhere on this forum that Webroot is going to issue a new Password Manager in January or February 2019.  Do you think I should just wait and see what happens and if this issue gets fixed or send a support ticket?   Any other ideas?
Regards, Tom Mitchell