Personal Security Report wrong AGAIN!!!


Userlevel 7
Seriously, why does Webroot continue to send out this erroneous crap.
 
It really makes you look bad.

5 replies

Userlevel 7
Badge +55
Have seen neither hide nor hair of a Personal Security Report for more than a year now...am beginning to feel somewhat neglected. :( ;)
Userlevel 7

@Baldrick wrote:
Have seen neither hide nor hair of a Personal Security Report for more than a year now...am beginning to feel somewhat neglected. :( ;)

I wouldn't feel neglected, I would feel lucky since the report I get is never right. 


Userlevel 7
Badge +55

@ProTruckDriver wrote:

@Baldrick wrote:
Have seen neither hide nor hair of a Personal Security Report for more than a year now...am beginning to feel somewhat neglected. :( ;)

I wouldn't feel neglected, I would feel lucky since the report I get is never right. 


As a matter of fact I haven't seen a Personal Security Report in a long time. But when I have it hasn't been correct. :) 
Userlevel 7
I've been complaining about the wretched thing almost ever since I've been on this Forum. Fortunately, like Baldrick and Sherry, I haven't seen it in a long time. Good riddance to it! Too bad for the customers that Webroot probably has lost and probably will continue to lose as a consequence of the FUD created by the erroneous results that it gives. (People might not like me saying this but it has to be said)
Userlevel 7
And btw Nic's Solved! Go to Solution ended up with Support  getting me to run round in circles so much that I eventually abandoned the exchange in exhaustion (after twenty or so fruitless posts with them). They never really took my complaint seriously, even though I explained that there was a thread about it in the Community Forum (the one I link to above) and that Nic the Community Manager had recommended I contact them to investigate the issue further.

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