I have just received a Personalised Security Report on both my computers whose scan data bears absolutely
no relation to reality. It says that my last scan was on 9 June. Not true! The last scan on my XP was on 10 June (yesterday) and on my Win 7 was today. It says that this supposed scan on 9 June happened at 04:01pm. Again not true! My daily scheduled scan on 9 June completed on my XP at 01:01pm and on my Win 7 at 08:23am. It says the scan took 09:08 minutes. Once again, false!! It took 2mins16secs on my XP and 5h23mins on my Win 7 (the inordinate amount of time taken being because this computer awoke momentarily at 03:00am for a scheduled task, at which time WSA decided to initiate the daily scan, then went back to sleep again, only to continue the scan when I brought the computer out of standby in the morning).
Such a report can only be described as an anti-publicity for Webroot. It gives the impression that Webroot security firm is totally incompetent—which isn't true at all. If I was new to WSA, this kind of information would certainly shake me up and make me seriously consider abandoning the product for another. To put it mildly, whoever wrote the code for this Personalised Security Report needs a serious talking to 😠.
I saw someone over In Wilders Forum complain about this some time ago, and I remember Joe taking it up and so I assumed this had been fixed. But evidently not so...
I'd be interested to hear what statistics other people have had from this Report. Does this Report only sometimes generate meaningless scan data or is it all the time?? It's crazy because it's letting down an excellent product.
very strange indeed.
But you're right, Dave, you're not missing anything.
*Btw my average scan is rather long because sometimes the scan starts at night when a rapid scheduled task momentarily awakes the computer, only to complete when I wake up the computer in the morning.
Having said all of that I am not denying that this is not the same for other users, but David is I believe correct though when he says that it will know doubt improve as the feature matures...and I would expect that more information is added to the feature as that process occurs.
EDIT: And thanks, Nick!
Please do, and hopefully with Nic's prompting of Webrooters in house we may be able to get some clarity on this very perplexing issue.
An urban legend, only this time it's the urban legend of the scrambled personalized security report....
Sorry, I can't find the 'i'm trying to be witty' emoticon anywhere to warn folks I'm attempting humor. :womanembarrassed:
Heehee...you should try this emoticon :D as I thinkthat it is appropriate...or you can find some from elsewhere on the web and use them instead...http://www.forumsextreme.com/images2/sFun_crazy3.gif