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Userlevel 2
7za.exe, pv.exe, whoami.exe, dumpevt.exe or pmdump.exe Could webroot's monitoring of any of those files cause any problems? Like not allowing me to play cd's?
Userlevel 5
There are 3rd party firewalls that have the function of behavioral monitoring and one that comes to mine is Private Firewall. It is ruled based.
Userlevel 2
Posted in the wrong thread.
Userlevel 2
You'd think there'd be a way to use some sort of heuristical behavioral firewall to block such attempts. One that monitors behavior on computers. Maybe that will be webroot's next product?
Userlevel 7
That might have been from the Web Threat Shield. It has a larger warning window, and sometimes it can disappear if the site is closed. I've heard reports of it sitting behind the windows it's trying to block as well. The Web Threat Shield is being overhauled in the 2014 version of WSA, so I would suspect that concern is being addressed already.
Userlevel 2
What about the big one that covered half my screen and disappeared as soon as it popped up? And I'm gonna put that idea there.
Userlevel 7
If the pop-ups you're referring to are the ones I think you're talking about, they appear as little gray boxes with a filename and path that disappear pretty quickly.

Those pop-ups are disabled by default, but you can turn them on in the settings. Their purpose is just for Webroot to tell you "Hey, I'm looking at this," which it does by showing the filename and path that it's checking into. The way I look at this is that you don't really need to read the whole thing to get the message, since the message is just indicating basically "I'm looking at an Unknown file." If you want to dig deeper into what Webroot is doing, you can use the two log areas I mentioned. What you're looking for is "What was the last Unknown thing Webroot looked at?" So in the support log, you'd be looking for items listed as [u]. The correlation you'll observe is that whatever program you were just running that elicited the popup is probably going to be listed there as an Unknown.

I would still agree that the length of time the popup remains on screen should be a configurable option. Creating the idea in the Ideas Exchange is still the best way to go on that one.
Userlevel 2
The problem with that is that I have no idea what I'm looking for. Those pop ups blink off as soon as they pop up....
Userlevel 7
No, but I could see where that might be a feature someone might want to have. You could make an idea in the ideas exchange if you'd like to see it happen, and we could inquire about it with product management.

On the other hand, the same information and more is available in a few other areas. If you go to System Tools -> Reports, you can both access "Execution History," and save a scan log. The combination of these two logs would display the same information you're looking for. You would see the list of executed programs and the classification they have in WSA. That would probably suit your needs. Have you checked out those areas of the program yet?
Userlevel 2
Is there any way to make the pop ups stay up longer?
Userlevel 7
Badge +56
@ wrote:
Well, now MB works right, Webroot MAY be working right if the pop ups that it provides don't disappear lickity split like they have so far without me even being able to read them. Now windows media play just has this "AppHangB1" issue. How do you fix that issue?
Have a look at this Microsoft Answers Community thread maybe it can help you? http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/windows-media-player-not-responding-when-trying-to/efe4a9d7-0da2-49ba-9421-bc7efd6dc12d
 
Daniel
Userlevel 2
Well, now MB works right, Webroot MAY be working right if the pop ups that it provides don't disappear lickity split like they have so far without me even being able to read them. Now windows media play just has this "AppHangB1" issue. How do you fix that issue?
Userlevel 7
Badge +56
Thanks Eamon for chiming in! ;)
 
Cheers,
 
Daniel
Userlevel 4
Badge +3
@ wrote:
I will later after I remember them. Are these programs legit? Trying to look them up only gets one links to potentially shady sites, so I thought I'd ask. csrss.exe ism.exe mobsync.exe lsass.exe services.exe smss.exe wininit.exe
All of those filenames are legitimate and commonplace programs. Although they are often imitated for the sake of discretion (as malware often attempts), I have checked your license key and can confirm there are no malicious files on your PC - nor have there ever been. 
I have also whitelisted the remaining unknowns on your license key ;)
Userlevel 7
Badge +56
@ wrote:
I will later after I remember them. Are these programs legit? Trying to look them up only gets one links to potentially shady sites, so I thought I'd ask. csrss.exe ism.exe mobsync.exe lsass.exe services.exe smss.exe wininit.exe
I'm sorry but those don't tell me anything I need locations of these files as some or all could be legit but in the proper Directory if you want to know for sure please Submit a Support Ticket so they can look at your scan logs and they will be able to tell you.
 
Daniel
Userlevel 2
I will later after I remember them. Are these programs legit? Trying to look them up only gets one links to potentially shady sites, so I thought I'd ask. csrss.exe ism.exe mobsync.exe lsass.exe services.exe smss.exe wininit.exe
Userlevel 7
Badge +56
@ wrote:
Another thing is that before installing webroot the problems were with 1 program. Now the problems are with Webroot, which may have just been an install issue. MB, which may be MB's fault, and for some reason media player when it comes to CD's and only with CD's. I wonder if the MB problems could have caused this, sigh.....
Could be can you tell us the specs of your system self built or name and the OS?
 
Thanks,
 
Daniel
Userlevel 2
Another thing is that before installing webroot the problems were with 1 program. Now the problems are with Webroot, which may have just been an install issue. MB, which may be MB's fault, and for some reason media player when it comes to CD's and only with CD's. I wonder if the MB problems could have caused this, sigh.....
Userlevel 2
Posted before I saw your post. I guess I'll have to try to narrow it down. Not gonna spend $70 to have someone say my PC needs to be dusted.
Userlevel 2
There must be some other option... I would think.
Userlevel 7
@ wrote:
But clean installs of the OS do no fix anything. I have tried them. There is always something that works poorly when I do that.
That could be a major indication of a hardware issue.  You might want to consider bringing the unit into a professional technician for the OS Reinstall, as they would also be able to identify any hardware issues at the same time.
 
The only time that a clean OS re-install has failed me is when there are underlying hardware issues causing the problems.
Userlevel 2
But clean installs of the OS do no fix anything. I have tried them. There is always something that works poorly when I do that.
Userlevel 7
I have to agree with Daniel.  I have been involved in computers and repair for years, and given the multitude of different issues a clean OS install is most likely where I would be heading if I was working on it.
Userlevel 7
Badge +56
@ wrote:
I'm not reinstalling the OS. I had so many problem with another AV, worse than this, and have reloaded my OS so many stupid times that I'm just no doing it any longer. What hardware could cause such issues?
I don't think it's because of WSA unless you're blocking certain files or what ever so my advice would be do a complete reinstall of the OS like I said if I was having continued issues that's the first thing I would do. And I have been Beta Testing WSA since very early 2011 even before it's release so I don't think WSA would be the cause or I and other Beta testers would of seen them.
 
Regards,
 
Daniel
Userlevel 2
I'm not reinstalling the OS. I had so many problem with another AV, worse than this, and have reloaded my OS so many stupid times that I'm just no doing it any longer. What hardware could cause such issues?

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