Best answer by EamonFView original
So many problems
This isn't in order because I can't remember the order 1) Webroot had a pop up that covered half my screen saying something about some program. The problem is that it popped up and went away so fast I couldn't read it. I think it said facebook. I don't use facebook. 2) I get pop ups in the lower right corner. They're small and I never get to read them. 3) Apparently something called lodctr.exe keeps trying to install something every time I log in but I was just notified of this a while ago, a good while AFTER logging in. 4) There are no logs of any of this. Why don't you save logs of this crap so I can go and see what happened? 5) I have the program set to not fade messages out and to not force non critical messages into background, yet I do not get to read these messages. Why? 6) Malwarebytes pro now takes forever to start up after logging in. This is after an update caused it to have corrupted files and I had to reload it. 7) I cannot play audio CD's. Media play freezes up when I try. No idea why.
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The only time that a clean OS re-install has failed me is when there are underlying hardware issues causing the problems.
On the other hand, the same information and more is available in a few other areas. If you go to System Tools -> Reports, you can both access "Execution History," and save a scan log. The combination of these two logs would display the same information you're looking for. You would see the list of executed programs and the classification they have in WSA. That would probably suit your needs. Have you checked out those areas of the program yet?
Those pop-ups are disabled by default, but you can turn them on in the settings. Their purpose is just for Webroot to tell you "Hey, I'm looking at this," which it does by showing the filename and path that it's checking into. The way I look at this is that you don't really need to read the whole thing to get the message, since the message is just indicating basically "I'm looking at an Unknown file." If you want to dig deeper into what Webroot is doing, you can use the two log areas I mentioned. What you're looking for is "What was the last Unknown thing Webroot looked at?" So in the support log, you'd be looking for items listed as [u]. The correlation you'll observe is that whatever program you were just running that elicited the popup is probably going to be listed there as an Unknown.
I would still agree that the length of time the popup remains on screen should be a configurable option. Creating the idea in the Ideas Exchange is still the best way to go on that one.
Some legitimate files are not included in this log
[u] c:program files (x86)urnaware premiumurnimage.exe [MD5: 0DCE782067620D10380D01F8D2B3CEE8] [Flags: 00081001.6816]