system analyzer tool

  • 16 March 2015
  • 1 reply
  • 24 views

I just ran the system analyzer and 2 things can back needing fixed yet it didn't tell me how to fix the problems? What should I do. I know I must have a virus because my mouse keeps freezing and my webpages keep freezing as well saying there is no response. My laptop is >1 yr old and I have this software plus emsisoft and malwarebytes. I have no idea how to fix this and I work from home so I need this laptop to work.

1 reply

Userlevel 7
Badge +62
Hello and Welcome to the Webroot Community Forum,
 
Could you tell us what 2 things that are showing up with SA?
 
Freezing can be caused by a number of issues. Are you getting any errors? When does it freeze up?
 
EDIT you could have some bad PUAs
 
Could you provide us with a little more information?
 
 
KInd Regards
 

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