The version I have is 22.214.171.124
Best answer by DannyK
WOW! What a weird nnight! I received a reply from tech support, but when I try to logon to the site, it asks me repeatedly to enable cookies! I click the "enable" button and I keep getting redirected to the previous screen and asked the same thing again. Almost like being caught in a loop!
ANYWAY, I accessed my web console, and changed the security setting to "User configuration" and I have not had anymore issues with it telling me that shields are disabled. Can someone from tech please inform me whether or nont this is safe?