I was checking my Webroot today, as I do on occasion, and noticed a few changes. So, naturally I assumed that there has been a recent update. Unfortunately, I am experiencing something very odd. Whenever I open the porgram, it tells me that my shields are disabled. When I actually check the tab for the shields, it says that they are all active. When I click on the "enable shields", I get the captcha prompting me to enter the characters and re-enbale the shields. Can someone tell me what is going on?
The version I have is 184.108.40.206
Best answer by DannyK
WOW! What a weird nnight! I received a reply from tech support, but when I try to logon to the site, it asks me repeatedly to enable cookies! I click the "enable" button and I keep getting redirected to the previous screen and asked the same thing again. Almost like being caught in a loop!
ANYWAY, I accessed my web console, and changed the security setting to "User configuration" and I have not had anymore issues with it telling me that shields are disabled. Can someone from tech please inform me whether or nont this is safe?