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Ticket System Down, Password Manager Down



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Userlevel 7
Badge +56
Great how about the one I posted earlier? https://community.webroot.com/t5/Webroot-SecureAnywhere-Complete/Ticket-System-Down-Password-Manager-Down/m-p/89732#M6269
 
Thanks,
 
Daniel 😉
That works!
Userlevel 7
Badge +56
Good to hear see if you can reach the Ticket System? https://www.webrootanywhere.com/servicewelcome.asp
 
Thanks,
 
Daniel 😉
Hi Daniel,
It was eventually fixed. I never received an answer to the ticket challenge.
Userlevel 7
Badge +56
Hi Kurt,
 
Did they get it fixed up for you also did you ask them why you couldn't Submit a Support Ticket?
 
Thanks,
 
Daniel
Hi Daniel,
I did in fact have to call Support. They remoted in to my PC and it took several attempts to get the passwords exported/imported. The tech used the same methods I used.
Userlevel 7
Badge +56
Hi Kurt,
 
That's strange if you can give Support a call http://www.webroot.com/us/en/company/contact-us and please let us know the outcome.
 
Thanks,
 
Daniel
Hello Daniel,
I just tried your link. It's not working in FireFox or IE.
Userlevel 7
Badge +56
Hello KurtBergman and Welcome to the Webroot Community Forums!


 
The Support Ticket System is working fine for me maybe something is blocking it for you can you please check my link and if it works please Submit a Support Ticket.
 
Thanks,
 
Daniel

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