Question

Trying to create LastPass account

  • 2 May 2020
  • 1 reply
  • 946 views

I’m trying to create a LastPass account.  My WebRoot console has a “Manage Passwords” button which takes me to a LastPass account setup page.  But when I click on the “Get Started” link and enter my WebRoot credentials (as it requests), it won’t accept them.  Instead, I get “Please review the information you entered and try again.”  What’s up?

 


1 reply

Userlevel 7

Hello @bkeller3913 

 

Have a look here to see if any of these can help you: https://community.webroot.com/search?q=LastPass%20account&source%5B0%5D=knowledge_base

 

If not then Submit a Support Ticket and they will help you sort it out!

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,

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