I went thru the registration and account creation process on the site; http://my.webrootanywhere.com; after successfully registering and creating my account I attempted to login to http://my.webrootanywhere.com (I also have 2FA enabled); as soon as I enter my email address, userid password and then my 2FA code the site flashes the following error: “You have been logged out. Again I am trying to login to http://my.webrootanywhere.com so I have no idea when I am trying to login into the site it logs me out.
Any suggestions of how to resolve this error. I tried IE, Firefox and MS Edge on either laptoop, tablet, phone, Mac or Windows OS and still having the same issue.
Welcome to the Webroot community!
I’m sorry to hear you’re having an issue logging into the website. Sounds like your 2FA code may need a reset. It’s hard to say since I do not have a view into the back-end of login attempts. Please reach out to our SUPPORT TEAM for assistance with this.