This is a bit more complicated than the error message about Tor and XPCOM but it’s a major part. About four or five days ago I tried to open Tor Browser on one of my two laptops. Immediately, instead, a WebRoot message appeared that said it had detected a virus in XPCOM but (probably misremebering) only had one option and that was to delete the virus. From that point on every time opening Tor it began to open but then that error message Cannot Load XPCOM. Decided to delete Tor and reinstall it. In Win11 Settings I looked for it under Apps but nothing even close to Tor was listed. Looked for it in File Explorer but again no listing. Went back to the desktop and right clicked the Tor Browser and told WebRoot to completely erase it. Tried again for the Start Tor link. All of the Tor links are still there and work save for XPCOM. Tried to just download a new program but even that stopped at an XPCOM error. Tried to download the program file with a slightly different file name but that stopped at XPCOM. I contacted Tor’s support but so far no acknowledgement. They asked for the log file but...well, you know. I’ve googled it and everything I can find was the last time it was more widespread but the new versions don’t match up with the old remedies. I tried to find WebRoot’s Whitelist but apparently that isn’t available that I can find. I could go on and on (obviously) but 4 or 5 day’s efforts were, so far, fruitless. Any help whatsoever would be deeply appreciated.
Best answer by TripleHelixView original