I am also not very clued up re technical information.
I can get by usually downloading and using the internet etc but quite ignorant really:@
I have webroot complete installed on laptop and pc, and it works very well. I am really pleased with it.
However, I am trying to install it on my Samsung S11.
My notifications say that it is downloaded, but I can't find it anywhere on my phone, and also though I logged in to my account at no time during the instal was I asked for any code. I have checked my webroot account on my pc and the phone is not listed.
I have tried twice now, but just keep getting directed to the google play site and go through all the same screens, but still can't seem to add my phone to my account or see where webroot is stored.
Can anyone help with a very simple step by step guide or tell me where I am going wrong. I think I have the free version installed somewhere on my phone ....but not sure.
By the way I am completely new to this forum so please bear with me, I have been a member about five minutes....if this isn't the right place to ask for info...sorry.
Best answer by MikeRView original