I just spent 109 bucks on the 3 year protection of lojack for my laptop. When I attempted to install it, it was having issues sending data on where it was located and would not complete the install until I removed Webroot. Simply turning off the firewall did not work. I know what the lojack files are called that are running all the time. WHen i reinstall webroot i dont think they could get out to the internet if my laptop is stolen. I dont like the idea of moveing to a antvirus software I didn't pay for to fix this. Anyone have any ideas how i can open up a small hole to let the files communicate out?
Best answer by vango44
OK, I can confirm that the new version of Webroot (22.214.171.124) now allows Lojack to install and communicate properly.
With Lojack un-installed, I confirmed that Weroot 126.96.36.199 was running.
I also had to uninstall my device from my account settings on the Lojack website. Note your registration code as you'll need it to re-install.
I reboot the laptop.
I ran the Lojack setup program again and it installed properly on the first attempt. It also installed the Absolute Notifier app in the Windows tray and I was able to successfully make a test call.
So it's finally working for me again!