Question

Webroot Client issue

  • 23 July 2020
  • 1 reply
  • 91 views

When clicking the “See the Report”, “Managing Password”, “My Account”, and etc buttons. The functions do not launch.

I was busy printing a report from Firefox (IPVM site) when a window change request poped up, which I assumed was adobe wanting to write the PDF to the folder. Immediatly after that I received a warning message from windows security app…

Any assistnace will be appreciated.


1 reply

Userlevel 7

Hello @ajooste 

 

It’s best to Submit a Support Ticket as they can help you and if it’s on the back end then they are the ones to help.

 

Note: When submitting a Support Ticket, Please wait for a response from Support. Putting in another Support Ticket on this problem before Support responses will put your first Support Ticket at the end of the queue and support can take up to 48 hours to reply.

 

Thanks,

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