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Webroot Issues

  • 26 June 2019
  • 3 replies
  • 997 views

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How do I fix this, I went and downloaded and installed Last Pass, but when I go into My Account, there is nothing for me to do there, I did try to upgrade my software but cant check out free upgrade, I do not need any added years on my subscription, thanks, please help
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Best answer by TripleHelix 26 June 2019, 03:44

Hello @ptheierl and Welcome to the Webroot Community!

Have a look at this video to see if it helps! If not Submit a Support Ticket and they will help you.


Thanks,
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3 replies

Userlevel 7
Badge +55
Hello @ptheierl and Welcome to the Webroot Community!

Have a look at this video to see if it helps! If not Submit a Support Ticket and they will help you.


Thanks,
Badge +3
Hello all,

I'm still getting the issues after trying everything that you all have suggested, I'm about ready to get rid of the damn service and software...disappointed in all
Userlevel 7
Badge +55
Did you try contacting support? Webroot Customer Service

Or you can call: 1-866-612-4227 during the week only but the support ticket system is 24/7/365

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