Webroot popup asking for permission to use an extension that "may change the way that Chrome works??
a webroot popup asking for permission to use an extension that "may change the way that Google Chrome works?? Anyone know the background on this?
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Welcome to the Community Forum,
Webroot has a Webfilter Extension that is very important to install and WSAC has a Password Manager Extention that needs to be installed.
The Webfilter is an important part of Webroot to protect you from malicious sites. Please have a look here at the PC User Guide.
Basically the Web Filter protects you from bad Web Pages by Blocking them and give Web Site Ratings when doing searches with Google, Yahoo and Bing. All done by the Webroot WIN Cloud: http://www.brightcloud.com/platform/webroot-intelligence-network.php & http://www.brightcloud.com/tools/change-request-url-reputation.php
Hope this helps clarify things! If you have more questions then please ask.
Your reply has prompted me to ask about the Webfiltering Extension. I am using Firefox 38.0.5 and I canot find a Webroot Firefox extension of any kind when I search for one. Is this resticted to WR Complete by any chance as I am just using WSA?
I have seen several threads on this topic and am wondering if I'm not fully prorected.
Did you check in your browser to see if the extension installed and see if it's disabled?
Is this option enabled?
I'm not sure why you don't have the Webfilter foir FF. There has been information to the effect if you uninstall and reinstall FF. the Webfilter might be installed. Otherwise usually a Clean reinstall of Webroot will fix this. Those are two options that I have for you. Other then contacting the Support Team to correct this.EDITED:
What you could try, which sometimes works, is to uninstall Firefox, reboot, download a fresh copy of the full installer, install from that, reboot and then try to see if when next running Firefox you get prompted to allow the extension.
If you want then please follow these instructions closely. Uninstall Webroot from Programs/Tools/Uninstall.
To install WSA :
If the extension does not exist in Firefox the best thing to do would be to uninstall and then reinstall Webroot and then enable the extension when prompted.
If this does not work the next best option would be to create a support case.
One of our agents would be happy to take a look and get everything installed and working properly for you.
Under Settings, Firewall, the option "Enable webfiltering driver" is missing! There is a line drawn under "Enable realtime anti-phishing" and then we move onto "Allow all processes ...etc" At least it explains why I couldn't find it!
I had hoped to avoid doing a re-install but it's looking as if I have little option.
Let us know how it goes won't you?
Well I've uninstalled and re-installed and am not sure what to make of the outcome. Everything went smoothly and the first thing I did was check the Firewall setting.
It is the same as before - that is, there is no line saying "Enable web Filtering Driver"!
However I have checked in the new WRData file and I now have two folders "PKG" and "wrUrl" that I didn't have before! So I guess that's progress!
I also checked in Firefox and there is still no Webroot extension when I search under Extensions.
Any more thoughts?
Very interesting... I have the same menu options as you.
The only place I have ever seen an option for the driver is in the Beta.
Also I failed to reboot again after I re-installed. So I just did that and lo and behold, Firefox popped up with the WR extension. I guess I'm now good to go! It's nice to see all the green ticks when searching on Google - never had that before.
Thanks for letting us know.
Have a good evening!:D