This happened twice. I am having multiple issues with Webroot Complete, see other threads. Is this common?
Webroot Threat Shield stopped working, could not connect. A complete wipe and reinstall helped but...
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Please try what I said here:
Ill keep it in that thread, since I did the reinstall, and folder deletion. Threat shield is working now, core is still bunged up. Refer to reply in other thread, delete this one if you like.