Hi! I have had Webroot for a few years new. I recently purchased a new SecureAnywhere Complete from Best Buy because my subscription was due to expire. I have activated the new keycode and my email shows I have 'Access' to passwords along with the new keycode when I look at my account online, however when I log into the webroot toolbar, I get an error 'Unkown email address'. I have tried the toolbar fix as well as uninstalling & reinstalling webroot using the new CD it came with from my recent Best Buy purchase. I have also noticed that within the last year, my PC has slowed down considerably, particularly when web browsing. It has gradually gotten worse within the last few months. Web pages sometimes take rather long to open or sometimes I experience the windows freezing up. My PC recently crashed last week. Is this something Webroot support can fix? I know the Password Manager issue is something Webroot support can likely fix, but what about the slow browsing issues? Is this something often seen by Webroot users?
Thanks for any input on this.