Webroot turned off , showing message numerous times on slide in notification action center
this problem has been going on for about a week, I think since Microsoft last Windows 10 update on 3/1, security center shows Webroot on and OK, but numerous times during the day on the desktop the slide in notification for action center shows webroot and windows defender turned off click to check security center , I have tried removing webroot completly and reinstalled webroot, tried changing security center in services to auto restarted didn't work, then back to delay start didn't work messages still keep coming , not sure what else to try, it seems numerous windows 10 webroot users are having this problem,and I already put in four message for tech support but no answers yet, any thoughts on this different from what I have tried will help , thanks.
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This is the third day I haven't got notification that Webroot turned off was there a fix for this? I did do somethig different it may or may not did any impact on the notifications here it goes. When I boot up my pc I got Failure to connect to windows services. I found the solution to this problem on the internet. Go to Start type command prompt then Right click - click on run as a administrator - type netsh winsock reset Restart computer. And since I did this I had no more notification saying Webroot turned off. Maby that was my problem worth a try. Cheers!
Well I tried this and rebooted and it is blessedly silent!!!!
Thank goodness I can now open webroot, browse the web and do all the normal things I do without a stack of 30+ check your antivirus messages. It is good so far for 2 hours, here's hoping it stays good...
Unofficially, it looks like the latest beta that is being tested right now will include a fix for this issue. It is early days in the beta test but hopefully if all pans out Webroot will push the relase out soon.
Almost there, I think...so just a little more patience required.
The Beta users are finding with the latest Bata that these notfications are not appearing any longer. So just a bit more patience and then the new Webroot release will fix this issue.
Standard Download Link PC:
You can find the Webroot version by hovering your mouse over Webroot in the taskbar and it will tell you what WR version you have. So if you don't have this version then simply click on the link above that Daniel gave you and this link will update Webroot to the latest version and then reboot your computer afterwards.
Hope this helps?
It's a known issue and Webroot is working on it and it may not be WSA as it could be a Windows 10 issue as some are having this issue and some are not like me and many others. But note that WSA is on and working and still protecting you as it has something to do with the Security Center! I also see some other AV's are having the same issues. https://www.google.com/search?q=security+center+windows+10&ie=utf-8&oe=utf-8&gws_rd=cr&ei=_wnbVuXTFoO8jgSDkL_4AQ#q=Windows+10+security+center+reports+antivirus+is+not+active
And I don't have this issue on my 2 Windows 10 systems.
Yes that would stop the messages as your telling it not to monitor security software but it's not a fix so we will have to wait and see as Patch Tuesday is this coming Tuesday and we will see what Microsoft can come up with or what they brake again?
The same issue is effecting vista users as well. Just an unfortunately named file. Did it not work either?
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The Webroot Support Team